Unified Communications Infrastructure

We are long over due on upgrading our physical servers and our collaboration software.  Currently we are running CUCM 9.1, CUC 9.1, UCCX 9.0 and informacast 8.5.  We were planning on upgrading all of these then moving to new hardware however our serv...

HelloWhen start the EXSi 5.1, I have the follow error :error loading /state.tgz fatal error 6 (buffer too small)Any idea?TIACristian

Hi, I am installing the latest Prime Collaboration Provisioning program in my LAB (12.2.0.659). During installation of ova file it asks for to set password for globaladmin, but not for root nor for admin. So how do I set these passwords? According t...

Hi All i was configuring ipsec vpn there are 2 sites and the topology is there is a core switch connected to Edge router. The core router learned the vpn ip when i tried to ping the branchrouter side ip from the edgerouter it works however it doesn't...

Hi,   May I know if someone tried to upgrade 8.6.2 to 12.0 manually (without using PCD)? Is it working and do you have procedures?     Thank you,   Arvie      

Hi, I'm not sure how to achieve this in CUCM. I want that when a caller is calling a device in CUCM, let's take for example ext. 7777, and 7777 forwarded all his calls to his cellphone. Today, what happens is that when he gets the call on his cellpho...

I am working on a system where the Password on the application user used for CU Attendant Console Advanced server version 11.0.2 used to sync with Call Manager got changed and now it keeps locking out. We have confirmed the issue is caused by the cha...

Recently upgraded to 11.0 and want to explore the use of Conference Now. I have it configured and it works well.  Does anyone know if there is a way to force a conference to end. For example, if the host disconnects from a conference when the meetin...

Hello.Is "Cisco Unity Connection" (CUC) compatible with "Cisco Unified Communications Manager Express" (CUCME)? Thank you.

Hi experts, We have a problem with an upgrade from CUCM and Presence from 8.6 to 11, in Component Install, Installing Database component, on ítem 6 of 6, in 3% we have this error: error refresh upgrade failed, error detected in post-install phase. ...

I have configured 1 of my Unity Connection 8.5.1 server as Publisher and i have applied all the license on that server.After doing so, I am trying to configure the second server as Subscriber but in the Initial configuration where it asks whether thi...

Hi all   Currently having an issue whereby a customer has CUE on a site (local laws prohibit centralised VM), they also have a global E.164 dial plan.   VM can be left, and retrieved - CUE just strips off the + inbound. The issue is the MWI light; it...