Unified Communications Infrastructure

I get a parser error when I log into 11. 5 call manager CLI/OS subscriber. Do not get these errors on the publisher or other subscribers.   /usr/local/platform/conf/platformConfig.xml:78: parser error : xmlParseCharRef: invalid xmlChar value 2367982e...

I have a customer who has been experiencing an issue with a hunt group their operator phone (which is a 7962) was placed in. The line group contains the operator's DN, followed by two other DNs.  The call is supposed to go to the operator first, and ...

Hello all,   I have two servers ( UCS 220 M3) installed with: - CUCM on cluster with version 9.1.2 . - CUC (9.1) - CUP (9.1) I would like to upgrade and migrate this platforms to  new servers ( two servers UCS M4) with versions 11.5 . can you give me...

So, after a few years of having a 10.6 Provisioning server, I'm finally getting around to figuring out how it works. First thing I notice is that the connection to LDAP isn't working. Dig around logs, and find out the LDAP servers don't like the diff...

Hi All,   I have query regarding IP Phone registration when CUCM is migrated from MCS to UCS.   Currently all the phones are registered with the CUCM-8.6 installed on the MCS Server.   We will be fresh installing CUCM-8.6 on UCS Server and then resto...

Hi All,   I had created a remote support account on Cisco CUCM CLI. "utils remote_account enable" "utils remote_account create rootuser 30" But after created, how can I login to linux using this account?   Thanks help because I need checked something...

Hi,   I have installed Prime collab on VM as per the mandatory requirements (RAM,CPU etc.). The issue I am facing is that whenever I try to login with the username and password I have entered during the setup, it does not work on the GUI. I read only...

Can someone explain how to reset a VM password for the 7800 IP Phone?

Hello all, I'm using Postman to attempt to get a response from Cisco Prime Provisioning, but I'm not having much luck. I'm going along with the below documentation from Cisco, however, it does not clearly state the URL I should use or what type of Au...

I am trying to install Cisco Prime Collaborations provisioncpc-provisioning-11.0.0-815-small.ovafirst thing, during the instillation it ask me about Primary nameserver What does it mean? is it the DNS Server?2nd thing,  after complete the installatio...