Hello
Somebody knows if it is possible to configure IM&Presence 11.5 to enable supervisors chat to agents but disable chat between agents using Jabber?
If so, is there any guide to do that?
Thanks
User (10.x) - Emergency Responder The product instances require 1845 licenses but only 1600 are installed.
What happens when CER doesn't have enough licenses? Nothing? It has been like this for a few weeks.
All,
I'm planning to upgrade CUCM 8.6 to 11.5 and just wondering if anyone can give me some tips with planning would be appriciated.
Current setup:
- CUCM 8.6 with Cisco Unity Connection application
- Additional standalone application - Pre...
I recall in version 7 of the CUPC client when someone sent you an IM the message would popup in front of all windows so you were aware someone sent you an IM. With this version it does it for the initial IM someone sends you but all other IM's from ...
Please see the attached screen shot of my Prime License Manager Version 11.0.1.10000-2.Over the weekend I upgraded one of my unified CM clusters from 10.5 to 11.x. As I expected PLM now shows I need 11.x licenses.I believe I have to run through the ...
Hi Team,
We are Planning to Migrate one of our Customers CUCM Cluster,IM&Presence, CUC (Pub and SUB) and UCCX( Pub and SUB) to New Data centre with New IP address and all UC application upgraded to 11.5 version.
CUCM Cluster 4 nodes(Version 9.1.2 ...
Hey All,
CUCM: 10.5(2)
A few years ago we setup the call blocking method via CUCM by creating an extra "filter_list" Partition, where if we send callers there, they get blocked.
Every now and then the receptionist will give me a large list of t...
Hello All,
I have below configuration for my SIP phone Registration on my H323 voice gateway.
I have cisco 8841 SIP phones & which are not falling back into SRST.
Config detail;
voice register global mode esrst source-address 130.9.200.114 port 506...
For one reason or another i've been tasked with finding out how to block all transfers to a specific internal number. i've looked into CAL's and possibly creating another partition but i don't completely grasp either concept. is anyone familiar with ...
Hi Everyone
I had several users contact me saying that when they select 0 on their phones to get back to the receptionist all the phone does is ring and ring. I had 2 other users in different locations try as well and they get the same thing, the ph...
If a user has extension XXXX and they have all calls forwarded to a cell phone is there a way to have the forwarded calles show up to look that they are getting calls from that extension and not the calling party number?
I am new with attendant console application. your help to understand application would be helpful.
I have installed application and their corresponding setting in cucm [12.5 version] (Application user and groups with appropriate permission). I used...
