Hello, I have a problem with CUAC Version 8.6.2.11 , attendant console , I have two Operator Console , one work fine with extension 6200, without Problem. the other with extension 6000 have a problem , when I log in with their username and password ...
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We are having trouble configuring our CUCM (Version 10.5.2.10000-5) for use with an AS-SIP phone. We have downloaded the CSR from the CUCM and used it to create a Cert that we have put on the CUCM. When I create the cert and try to upload it to the P...
Resolved! RTMT installation Issue
I am trying to install RTMT for CUCM version 14 but installation doesn't even gets completed, it doesn't give any error. I tried installing Java and changed the environment variables too but issue is same. Tried installing zulu java(got this workarou...
Hello everyone, have a good week.CUCM System version: 12.0.1.21900-7.Users complained that they could not pick up a ringing phone even though they were members of the same call pickup group.Then, when I tested it by including my own phone in a differ...
Resolved! CCX System Version 12.5.1.11002
Trying to utilize Live Monitoring of Active Agent on a live call receive error message She is a Supervisor I get the same message and I'm an Administrator assign to that QueUnable to Silent Monitor at this time. Contact your system administrator.I'm ...
I've got a user (in a completely different region/cluster...) who's getting message notifications for voicemails that she shouldn't be getting. I'm trying to track down where the email address is configured, but I've got close to 2000 users in this ...
Hi! How can I find and potentially change what video profile are supported on my cucm 14? I have a third party device that is using video profile main but I can not get any video to work. Can this be set on the cucm or is it set in the phones setting...
Hi All,Hope that everyone is doing well.Now we have a security issue with our Unity server (11.0).If a call comes to voice mail from a forwarded extension like follows. 1001 is the internal extension and 9999 is the voice mail pilot number.External N...
Hi. I have CUCM 12.5 and configured DND for certain phone number. After applying & save the configuration setting. Within few minutes the configuration rollback to the previous setting. Any one has encountered this kind of problem before. TQ
Hello Lovelies,I'm looking for some advice on courses/learning environments or even recommendations for decent YouTube videos with a focus on VoIP systems, preferably but not limited to using Cisco infrastructure. Covering things like SIP trunking, C...
I need to find out how many devices or extensions are diverting to Cellular in CUCM 12.5, could someone help me with this question
Hello Everyone,I am trying to create a gadget in Finesse but getting an error :There were issues rendering this gadget.https://eu8-smax.saas.microfocus.com/saw/cti?TENANTID=XXXXXXXX&field1Name=user.OfficePhoneNumber&field1Value=%2BXXXXXXXXXXorg.apach...
Hi, When we recieve an incoming call, the phone display "unknown number". It was working before, there has been no changes done in the config. we have tested the pstn line by using an analog phone, and it displays the caller-id CALL FLOW PSTN- FXO...
We were asked to change the "dial-out" number from 9 to 1.Here's what we did:In the gateway we changed the dial-peer destination-pattern from 9.T to 1.TThen in the CUCM Administration GUI we changed the 9.xxxxxxxxxx route patterns to 1.xxxxxxxxxxWe c...
Hello, I have a customer with BE7000M M4 servers which need to be replaced due to reaching End of Support. The recommended replacement is the BE7000M M6 but I cannot find any breakdown of how many vCPU's and how much memory that provides. I would pre...
