Unified Communications Infrastructure

I have been trying to debug an issue where return calls to CER (913XXXXXXXXXX) are being sent to the onsite alert phone # instead of the calling station. I have been looking at the config guides, and I can't find where it says anything about that. Is...

PCD Migration fails with DNS invalid or not reachable though the DNS IP is reachable also DNS record is valid,  we are ending up with unsuccessful migration

I am looking at purchasing a new phone system for my company very soon.  I have looked at a few options (Shoretel, ShoretelSky, Allworx, Mitel).  I have been talking with Cisco and we are having a hard time understanding how we (myself, re-seller & l...

Hi, The local fire department which also provides ambulance service has a direct line which they tell us to use as the response time is faster for 911 calls. I would like to know how to accomplish this on the CER server any directions or documentatio...

Hi, We're receiving RTMT alerts for the common partition being full on our CER device.  I'm unable to locate documentation for deleting the unwanted logs.  Can someone provide the procedures for this task, screenshot attached looks like multiple logs...

Hello, Is it possible to identify a caller entered in the personal directory of a telephone extension registered in cisco cucm, or by using the imagicle solution with cucm?    

Dear Valued team,I have a Cisco Business Edition 6000 to deploy with third party phones and Cisco IP Phones. My Colleague installed Linus XCP OS besides an initially installed CUCM OS so there are two operating systems. The Server boots on Linux but ...

I'm currently studying the CLCOR and trying to digest stuff relative to the environment I'm familiar with. So I'd like to do what i can to ensure I'm not crossing any wires.Question:+ dialing across the board seems like the desirable approach for dia...

Hello,I'm having issues with the outbound calling between our ISR 4331 and a SL-100 phone switch.  Whenever we try to dial a seven digit number from our Cisco phones, we get a busy tone; however, phones attached to the SL-100 can call us.  The legacy...

Hi there!I hit strange error after upgrading MRA Expressways from 14.2 to 14.3.4 release:"Unable to communicate with <CUCM-FQDN> AXL query HTTP error "HTTPError:502"""Anyone hit same?