Unified Communications Infrastructure

Hello AllSure there is a quick answer to this one, we are transferring calls from our CCX system to a hunt pilot number of 00000002.The line group of 00000002 contains six separate DN's to which the calls is presented using the longest idle algorithm...

Hi All,   Recently I have built 2 UCS B200 M4 module in our Datacenter .currently ESXi6 .0 is running on the servers . I want to monitoring motherboard Front and Rear Temperature . Can some one help me threshold  value and operating temperature and t...

I am dialing into one of the site from my cellphone. For example the phone number to reach the site is 214 234 1234 and I can reach the site. But I don't find any translation rules in the call manager or the router that translates the number 214 234 ...

Customer has 4 x CUCM/CUC clusters globally with 9.x licenses pooled into 1 ELM. We are spinning up PLM 11 in preparation for upgrade to 11 for one cluster at a time. What is the best way to get license for new PLM11? They do have unused license on E...

What document covers getting accounting information (CDRs or AAA) from the Cisco Unified Border Element?

Is there a way to disable the options in the voice mail access prompt? When users access mailbox, Greetings = “To play voice msg press 1, play email press 2, fax press 3, receipt 4, help 0” I do not have email and fax, receipt, help services. How do...

Hi Guys, I installed CUAC 9.1 Business Edition and after I licensed I didn't see system configuration menu ! I can see just Engineering and help menu! What is the problem here? Thanks Mohammad Saeed

So we have been the target of voicemail hackers. This has happened in the past and we disabled Unity calling outbound. Our hope was if we did this the hacking attempts would stop since even if they got in they wouldn't be able to make calls. Unfortun...

Hi, I work in an environment where we have a full time help desk support team. Currently our network team receives calls to reset voicemail pins. My question is, is there a way to setup a role to where the helpdesk personnel are able to reset pins in...

Hi We are looking to implement expressway clustering and I have read the line below (from the guide) several times and I still can't figure it out: "This is achieved by including in the subject alternative names of the Expressway-C certificate the FQ...