Unified Communications Infrastructure

Hi All, I was wondering if some one can please assist me on the issue I am having with CUC10.5. So basically my customer is starting a new team. The manager wants to leave a message to the VM box at night and in the morning he is expecting all his ...

Hi I'd like to record conversations/conference calls on UCCX (built in bridge functionality).  This will be an on-demand functionality for outbound and inbound calls, around 30-40 calls per month (each call would last for about an hour).   What would...

Is there a way to copy the existing Device Profile with its DnD ls and BLF settings? If I copy a existing Device Profile to create a new one it does not copy the BLF configured on it. Is this possible. CUCM 8.6.2

Hi all I am trying to install a subscriber to my existing publisher. But im getting configuration validation failed with the publisher. I have on the publisher configured the intended subscriber IP address My publisher is not configured with any dns ...

I have a cluster of CUCs of which i can no longer access the CUC sub admin page. The OS admin credentials works still but when I tried to access it via ssh as soon as I enter the password the putty window disappeared. Anyone saw this before?

Saw a few posts and documents relating to this issue but they don't match up perfectly with my particular scenario.  Basically, the customer could no longer log into the Unity Pub so we had to do a rebuild as nothing was working.  The sub took over a...

We need to integrate Unity Connection 10.5 with Exchange 2013 CU7. Please let us know the steps we need to configure in the Exchange 2013 with screen shot.

Hi How can I record conversations/conference calls? This has to be an on-demand functionality for outbound and inbound calls, around 30-40 calls per month (each call would last for about an hour).  I have CUCM and UCCX

In Mac OS X 10.11, Cisco Jabber client (ver 11.1.0(221135)) login fails with "cannot communicate with server" error.  It was working fine with older version of Mac OS X.  Even now, it works when the user connects from internet using MRA.  But it fail...

Hi, Would it be possible to upgrade my CUE Integrated Service Engin from ver 8.0.3 to version 8.6.x without having to purchase a new license? My CME is running version 8.6 and I would like to get my CUE to version 8.6.11.

Hi dear all. I need help please. I configured auto attended in unity I am using unity and CM version 9.1  But when a call is comming to any extension its not invoking greeting message .. Call coming directly to extension  What more should I do to hav...