Unified Communications Infrastructure

Hello Community, Need some help with modifying an OUTBOUND SDP invite. Currently it's utilizing in-band DTMF payload in the invite no matter what I set the preference too. My requirement is that the CUCM and far end utilize out-of-band for DTMF. I've...

Team,There has been some customer discussions on one of our customer/sales mailer threads about major, minor and maintenance releases for PCP. I would like to clarify the relationship between builds for PCP and our version numbers. I believe this is ...

i need to know how to know the call manger version for Cisco MCS 7816-I4 ?  

Hi All I am facing an issue where the calls are not working. I am unable to understand the reason of the call failures. PFA the logs of the call for your reference if it can help.  Regards Rohit Khajuria

Hi everyone. Can anyone help on how to change the IP address of virtual machines. I have BE6000 preconfigured with the server. The application servers have both got IP addresses, I want to change them to the company IP addressing range. The preconfig...

We have a distributed unity 10.5 cluster (partner installed) where the subscriber seems to have failed and I have engaged Cisco TAC for help. We are now 6+ weeks in trying to get a new subscriber to come up and be an active participant in the cluster...

CUCM 10.5 We have a Hunt list with Broadcast as Distribution. Scenario: Member 1Member 2 Member 1 is in a telephone conversationA new call is coming and it rings on the phone of member 2Member 1 hangs up , Is it possible that the new call which is ri...

We have a CUCM 9.1.1 presents the following problem:Calls that come via the AA and transferred to extensions mailbox, do not enter the mailbox are sent to call handler AA and is just up the second time the extension is dialed and enters the diversion...