Unified Communications Infrastructure

Custom fields in Callmanager. How can I configure them in AC Advanced?

Hi,my customer has requested to us to include a custom field in LDAP configuration in Callmanager. I'm totally sure that this field is synchronizing in CUCM directory. Right now, the customer wants to include this field in AC Operator. I know that I ...

Where can I find Cloud IM and Presence publisher node server address

We're in the process of deploying UC Mobile and Remote Access via Cisco Expressway and integrating with our cloud based deployment for IM and Presence. When configuring the UC section for IM and Presence on the Expressway, it's asking for the IM an...

Prime Collab Provisioning 10.5 Unassigned Phone Deployment

We will order a phone for every cubicle/office when we convert an office to Cisco voice, unoccupied phones are set as open phones with no user assigned. None of these appear to be showing up in Provisioning, same with conference phones. We need the...

CVP upgrade/migrate from 8.5 to 10.x in UCS/VM

Hi,could you please suggest on below question for me, i am planing to upgrade/migrate CVP 8.5 to CVP 10.x in UCS/VM platform, i have below queires1. can i upgrade directly to 10.x from 8.5 or i need upgrade to 9.0 and then to 10.x , please help me.2....

Restarting ELM Client Service on Publisher

Hi,I have a cluster of 2 CUCM v10.5.2.10000-5, Pub and Sub. I can no longer access the ELM on the PUB. I can get to the ELM login page and enter the username and password which are correct. The page acts as if it is starting to log me in but it just ...

Cisco Prime License Manager :remove licenses

Hello ,How to manually remove licenses(file) from prime licnses manger?

Unity Connection Single Inbox - Office 365 Business Essentials vs Office 365 Enterprise

Hi, My customer is planning to migrate from an on-prem Exchange server to Office 365 in the near future. The Unity Connection 10.5 documentation confirms that Single Inbox inbox is supported with Office 365, however my customer has asked about whethe...

Resolved! CUP Resiliency

With CUP HA, when the user's assigned server goes down, users are re-assigned to the backup server. But when the failed server comes back up, my users do not get automatically re-assigned, and instead, I have to manually instigate a fail back. Is thi...

View Unity backup log file to check for error code

Hi,I have a question about Cisco Unified Communications (Unity). I am running System version: 7.1.3.32900-4. Backups for unitymbxdb1 are failing and I can't view the entire log file because it is truncated in the browser. I would like to copy the fil...

Resolved! Install 78xx series phone pfofile on CUCM 8.6.2

Hello, Am running CUCM 8.6.2.22900-9, the replacement phones we have been advised to purchase are the 78xx series, we currently have no device defaults for 78xx series on our CUCM.Have download the individual 60mb cmterm-78xx.10-3-1-12.k3.cop.sgn fi...

Resolved! Powering Down VMs on BE6000

Hello,We recently upgraded to the BE6000. Our building is having a powerdown over the weekend and it just occured to me that I have not powered down this system yet. Is powering down the VMs from vSphere the same as getting into each console and ru...

CUCM upgrade to 9.1(2)SU3 - Recommended IOS / UC Servers

Hi I'm planning to upgrade cucm to 9.1(2)SU3. I cant find compatibility matrix for IM & P server and IOS for VGWs. Is anyone can share a cisco document for it?This will be a great help Regds$

Resolved! Silence during call transfer from Unity ver 10.5

I am installing a new CUCM BE6000 ver10.5.1 platform, with CUCM integrated with Unity via SCCP.I am configuring on Unity Connection server the System Call Handlers for basic IVR functions.When a PSTN user access my Unity's system call handler , and ...

Jabber 9.2.3 Group Chat Will Not Start

We're having an issue where about half of our Jabber installs cannot start a group chat. When you right-click and select "Start a group chat", you receive the message that you are about ready to start a chat with x number of people and to select con...

Cisco Jabber Installation and Requirements

Hi team,Recently we have purchase one BE6K - UCS Server. my requirement is Cisco JABBER Installation document and requirement for ports & Protocols details(Windows & Mobiles). need jabber Features presentation document. Kindly Share the any presenta...

Unified Communications Infrastructure

Forum Posts

Custom fields in Callmanager. How can I configure them in AC Advanced?

Where can I find Cloud IM and Presence publisher node server address

Prime Collab Provisioning 10.5 Unassigned Phone Deployment

CVP upgrade/migrate from 8.5 to 10.x in UCS/VM

Restarting ELM Client Service on Publisher

Cisco Prime License Manager :remove licenses

Unity Connection Single Inbox - Office 365 Business Essentials vs Office 365 Enterprise

Resolved! CUP Resiliency

View Unity backup log file to check for error code

Resolved! Install 78xx series phone pfofile on CUCM 8.6.2

Resolved! Powering Down VMs on BE6000

CUCM upgrade to 9.1(2)SU3 - Recommended IOS / UC Servers

Resolved! Silence during call transfer from Unity ver 10.5

Jabber 9.2.3 Group Chat Will Not Start

Cisco Jabber Installation and Requirements

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CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

CUCM CentOS end of support

Easiest way to greeting a call before hunt then voicemail if no answer

Mass Delete Messages in Mailbox

Enabling TLS 1.2 on CUCM

ESXi versions and Call Manager Versions