Unified Communications Infrastructure

In the process of moving from BE5K to BE6K we were able to use BAT and get phones, users and profiles into the new system.  None of the phones have lines as users move around and log into phone using the extension mobility defined in the device profi...

Hi,we are using CUCILync 8.5.Is it possible to show at any incomming phone call when the phone number matches the phone number of a contact in the local addressbook of the Outlook the name of the user in the local addressbook instead of only the phon...

I am still confuse with the following question related to Route pattern1. Why Route Pattern requires2. How Route pattern works in CUCM once they configured.3. If Route patten not configured what will happen

Dear friends, Please sugest Cisco Voice video collab and data presales certification exam code and prerequisist. Ajith..

In the process of moving from BE5K to BE6K we were able to use BAT and get phones, users and profiles into the new system.  None of the phones have lines as users move around and log into phone using the extension mobility defined in the device profi...

I am unable to export an Insert User BAT file when adding info to the IPCC Extension Field.Example:203 Extension in INTERNAL-PT303 Extension in INTERNAL-PTThe 203 will be the Primary ExtensionThe 303 will be the IPCC ExtensionUsers (BAT)Assumtion tha...

HI All I am facing an issue. whenever we are tryimg to call from location A to location B, the phone rings just once and then dropped. After performimg some R&D, we found that the issue is happening with only one phone model type, all other phone mod...

I should update my BE6000 from 10.5.2 to 11.0 to have the support for "opus codec" and i'm wondering if anybody here did already that upgrade and could add some experiences from this step.Even if it's a major upgrade from the Version Number, it seems...

Looking for some advice/direction if this is possible.  In a situation where I n to build a new UCCX 10.5 and not do a restore but instead set up the skill, CSQ, applications, etc manually.   The current lone UCCX server has permanent damage due to t...

I am not able to login to PCA 10.6 using root over ssh I believe I have the password correct.  It just fails authentication.  I can ssh to admin fine and I can use the "root" command and then authenticate to the bash shell, but don't seem to have acc...

we have Call Manager CISCO Telephone System)Model Of Router  - CISCO UC520 Capacity - 8Port PoE, 4Port FXO & 4Port FXSIn this Router 7 Ports has been used for users to use ip phone Currently they are using 11 IP Extensionscan we  add 25 users then th...

Hello,We have a UC540W and would like to upgrade the firmware.I tried to download it from Cisco's website but i couldn't.Where can i find it?Thanks...