Unified Communications Infrastructure

I receive the following email alert reporting the CPU threshold is 98% but the process that uses most of the CPU is only 2%.What is the actual meaning of the alert? Subject: [RTMT-ALERT-StandAloneCluster] CallProcessingNodeCpuPegging  Processor load ...

Hello Team, We have configured cisco jabber voice with ucm 8.5 ,jabber voice client is registered succussfully but not able make the call from client as well as to the client.Also if there is using noncorprate wi-fi only jabber is registering in call...

Hi, I have installed the Collaboration Assurance v9.0.24376 on UCS 220M3 server. I have added the CUCM and the Voice Gateways to the device list.When I select the Operate ---> UC Topology View, the progress bar moves till around 90% and is stuck ther...

I'm in the process of trying to integrate our CUC with Office365, when I setup my user account and tried testing, I received a 503 error, I've included a screenshot. Wondering has anyone encountered this as well, and also suggestions on how I can res...

We are out of space on CCM ver 8.5.1 and we are about to do what Cisco says is needed.  We are going to run an iso and re-install 8.5.1, which will formet the drive and all existing data gets overwritten.  Then we will restore the current backup.Our ...

Hello Folks,I am currently installing a subscriber machine for Unity Connection 8.6.1.Publisher is already up, and subscriber is already configured in the publisher under system -> cluster.At the end of subscriber installation, when Validation Connec...

Hi everyone, we are implementing a new CUCM BE6K ver10.5, with not subscriber serversDuring installation our customer changed DNS Ip addres and NTP Ip address.We just need to confirm proper procedure to change DNS Ip address on our CUCM, as we have r...

I am trying to block a certain # from reaching our DID#s. How  can this be done?

Hello everyone, I am attempting to place video calls from a 2N Helios door phone to a Cisco 9971 device. I am able to get audio-only from the door phone but I do not see any video.The 9971 is ENABLED for video both on the phone and in the CUCM. 2N He...

Hi all,I am facing problems while trying to backup my CUCM on Windows 7.I use freeSSHd, it was working fine on Windows XP and Windows Vista. I did tens of backups and restores so the configuration on CUCM and SFTP server are 100% correct (Server name...

SIP proxy is used to manage centralised SIP routing and also avoids a single point of failure; eg; if one CUBE fails , CUSP can route through alternate CUBESME8.0 provides centralised SIP trunking inturn reducing the overall administration and mainte...