Unified Communications Infrastructure

Just wondering if anyone has been able to get ODBC access into CUCM 9.1 and CCX 9.0?We are trying to determine if read only ODBC access into our CUCM, and CCX Servers is aloud.We are trying to utilise Informix ODBC to gather information from the serv...

Been having some issues with the meet me conference. Someone can start the meet me conference no problems. The issue is some people can't join the meet me conference they get fast busy. I'm configured this way. I have the conference bridge set up as ...

Hi,We have the following setup:Cisco Jabber <---> Cisco VCS <---> telyHD (Our Video Product)Now, the call works well when the call is intiated from telyHD to Cisco Jabber.But, the call fails when the Cisco Jabber initiates the call towards telyHD.The...

Hi allI have CUCM 8.5.1.10000-26 in geographic cluster, one publisher and two subscribers in differents locations every, all servers have the language in spanish "cm-locale-es_CO-8.5.1.2100-1.cop.sgn" installed.Problem:In conference either IP Phones ...

Hello Everyone,Just wondering is there way we can extract the IM user transcripts from the Jabber database? We have a postgreSQL DB that is setup to journal all IM’s I want to know how I can extract the IM conversations.it is not about deleting the r...

Hi All,please coud anyone advise how to get a CUCM report showing a summary of total outbound minutes per directory number per month?Many thanksMarian

Hi,I have unity connection 8.0.(HW platform 7825I4). My problem, I shown IR volume Degraded when do changed fault disk. How do resolve this topic.Thanks.Controller information------------------------------------------------------------------------  C...

Hi All,I was trying to install jabber for android and later I noticed that after I created that, in the ELM it says insufficient licenses for CUWL and Enhanced Licenses. We only have basic and essential licenses installed. Also in the CUCM, it prompt...

Hi all,I am just trying to find out what license I need in order to send a voicemail message as an email attachment please.I am running Cisco Unity Connection version 9.1 and my license usage screen shows the following.I have message notification wor...

In the CUBAC 9.1 datasheet it says that Windows Server 2003 SP2 is supported.It also says that MS SQL Server 2005 Express, Standard or Enterprise is supported.http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-mobile-comm...

Hi,by every discovery, CPC is showing every CUPS Server in the Cluster twice, as IP and FQDN.  Other Servers like CUCM, CUC, UCCX are not showing this issue, even they are also resolved in DNS.How to resolve the issue ?Regards,Jacky

Hi,I have read that if you choose to run CPCM V10 in advanced mode this will allow multiple clusters. Does this mean multiple clusters belonging to the same organisation as opposed to multi-tenant in different organisations?

Since upgrading to CUCM 9 I'm getting I/O Error in AXL.Please try again.   I also rebooted both the CCM and UCCX servers, twice. Has anyone run into this.  Also,  If I use the show uccx appadmin administrator it doesn't show any users,  even if I set...