Unified Communications Infrastructure

Hello!Trying to figure out why my videocalls to MP 7.x from CUPC 8.5 all are with resolution - 352*288.Face to face with CUPC is working fine in HD 720p, but when we call to our meetingplace then it's only the small resolution.Meetingplace's SIP trun...

Hello,I am wondering if anyone has ever setup the SMS Message Notification feature within Unity Connectiona and if so, can you recommend the Service Provider that you used? I am having a hard time trying to find a provider for this feature.Thanks in ...

Currently using Jabber for Windows, iPhone and MAC.  Can make and recieve calls but unable to get Visual Voicemail working on any of the devicesor clients.  Fails authentication, I have opened ports 143/7993 to allow IMAP, but no luck.  Wierd that it...

Are there any good auto-dialer apps available for Cisco UC?

We are currently deploying a hosted version of Saleforce.com's CRM. I already capture the customers caller ID in my UCCX scripts. I am looking to use that to access the client record in SF. Seems simple enough but I am having a hard time finding a so...

CUCM AXL : export of all the users from the CUCM end-users list. : working in CUCM 6.1 , not working in CUCM 8.5 anymore ?Hello,A colleague is trying to create a script for one of our projects. The script should be able to connect to the CUCM via AXL...

I have configured sslvpn on uc560.and when i connect anyconnect vpn on iphone its asking the username and password.after i giving the correct username and password it saying  " error processing data recieved from secure gateway".what i wrong with the...

Hi FolksI hear that  in this version is enable the beep tone for the call waitingWhat i meanI have an active call in my extesnion,and then someone else in my company dial my extensionThen i want to enable the beep tone for the caller in ordr the call...

                  I am trying to create a new VM profile so that I can send calls from CUE Autoattendant via CUCM 8.6 to a group VM box on Unity Connection.  The standard global (default) VM already exists on 800010000/CSS_Voicemail.I have created a ...

                   Hi everybody,We are running CUCM 7.1.5.33900-10 and need to upgrade to 9.X so i need a BoM on the upgrade license, the upgrade will be on the same appliance MCS7816I4-K9-CMC2.please send advice and send me the BoMbrsam

Can someone please recommend headset for Cisco8961 which has expansion module to be used as receptionist console??ThanksAnuj

Hi All,A user would like to have a call forward function configured that sends all calls to 2 numbers that rotate on a weekly basis? what would be the best way to do this? I have been looking at previous posts but was unable to find a related topic. ...

Hi,I have some problem when I use the Webdialer.I tried to call the 6121 by this url : https://192.0.50.15/webdialer/Redirector?destination=6121  in Internet Explorer.It asked me the credentials and after that, I received an error : Cisco WebDialer -...