Unified Communications Infrastructure

We currently have a VCS-C & VCS-E video infrastructure deployed in our inviroment and will like to add Precense, IM and VoIP. What would be the first steps to take?

I have a client that would like to migrate off of their present Avaya Voicemail system to a Unity Connection 9.X.   I am trying to find information on the integration and what hardware I would need to do the integration.   I say a few that talked abo...

I have a customer who would like to remove Exchange public folders for additional security. There is detail on how to restore public folders but I cant find much detail on what Unity uses them for.This isssue is documented by Cisco Bug ID CSCsq31845C...

Hi,I have a customer who has two CUCM clusters, one in the US and one in the UK, who wants to consolidate them into a single UK based cluster. He is aware of the signalling, call set-up latency etc. associated with this design model.He wants to deplo...

Hi All,I have unity connection 7.5 Version. i want to use multiple languages for greetings. i mean i have different users from different geographical location. so i want to use engilsh, french and spanish. can i customize my setup like that.RegardsPa...

I need to create a DN, and CFwdALL that DN to a long distance number.  But we are required to enter a long distance PIN to dial long distance numbers.  Is that something we can do in CUCM 7 or in any version?  We are using CUCM 7.1.5.34900-7, and the...

After looking on CiscoUnityTools.com I see there is one CUE tool for importing Users and recorded name WAVs from CUE into Cxn 8+Does anyone have a method for moving all the users AND voicemails from CUE systems into Unity Connection, any version?    ...

                   I have conference rooms that have an IP 7970 with a shared extension of a VG FXS line. Until we upgraded to 8.6 we were able to establish a call on either device, and access the call from the other device without using any feature ...

I just have a simple question. When you set up an LDAP Directory in Unity Connection to import users from, is UC, by default, set to do a Subtree search (meaning it will look for users in the base search DN and all underlying OU's)?Thank you for any ...

Hello everyoneI finally got my SIP trunk  provider. They have their side configured but I can't place or recieve any calls. I keep  getting a busy signal both ways. I tried dialing 9 then a local number and  I keep getting a busy signal.I have a cisc...

Hi Everyone,we want to logout our client when They close ip communicator, is there a anyway about this ?All agent forget logout after complated their shift and  another agent can not loginn the same computer,How can I  do logout  closing agent ip com...

Hi Experts,I have the following NME-CUE module below, running 7.0.4 version of CUE. I want to upgrade to 8.6.4.CPU Model:                    Intel(R) Celeron(R) M processor         1.00GHzCPU Speed (MHz):              1000.144CPU Cache (KByte):      ...

Hello,I'm trying to change the way caller ID is displayed: right now, when you make an outbound call, the called party sees the main office number. So if I forward calls on from my extension to my cell phone I will not be able to see who is calling, ...

Hi all,Happy holiday!I have a issue with Unity Connection Primary Server  Admin web page. I tried to log on with the user id/password  cuadmin / xxxx , the admin web page shows " logon failed"But I could access Unity Connection secondary server Admin...