Voice Systems and Accessories - Small Business

I have an odd CUE issue.When calling the auto attendant from a cell phone and pressing * for VM access, most of the time it transfers (makes ringing noise), then hangs up.This works fine on "land lines".Occasionally you get through... but when you do...

Hi,I replaced my SPA9000 which recently died and was working perfectly,with a UC320.I'm just using the 4 FXO lines, with 6 SPA508G phones.Main issues today:- Dial plan: I tuned the system on France which blocks calling local landlines. I need to use ...

Hi,I just updated the UC320. I didn't change anything else at the time, and we lost our internet connection.I have confirmed:- Modem IS working fine.-With UC320 ethernet disconnected from switch, internet works fine.- UC320 is still in route VOICE ON...

Hi,We just received our first BE3000, and i'm perplexed as to why the auto attendant is so limited.  It's one really great feature availlable with CUE on the CUCME/UC5XX platform.  Why is there no support for the AA script files like we have in CUE??...

Hi,   I had extablished VPN connection between two UC56 and VOIP dialing is going on with in two offices. I need to extend the configuration for selection trunk lines from second site from first site to call outside office. What Dial Peer configurat...

Hello,the option 'Resync fails on FNF' does not seem to work for SPA1x2 in FW 1.2.1 (004).The SPA logs 'Resync failed: file not found' and associates the 'Resync Error Retry Delay' timer, regardless of the option set to No.I tried various combination...

I've just added a 7914 to a working installation with 7960 phones.The 7914 is stuck with all red lights on, and the Expansion Module Stats in the phone menu says "Link State: Not Supported"The 7914 is showing in the UC560 as 7960/14 and the graphic i...

Hi,if I use TLS for "SIP Transport" it works fine sending SIP messages. The problem is that the phone doesn know my CA certificate. It is ripe for a man-in-the-middle attack.Is any way to load into the phone (spa 303, 504g,...) the CA that we use so ...

The challenge we face is that a customer needs to have buttons that both monitor their users' extensions and act as intercom buttons at the same time.  So I created the intercom DNs like this:ephone-dn  10number 270label User 1 Intercomintercom 800 n...

hi guys,i have question regarding cor list or how to setup something like my case. i am trying to setup 2 companies with 1 uc 540. uc 540 has 1 pri and 4 pots lines, so company a will use only pri line, and company b will only use pots lines. so how ...

I have successfully gotten the SPA525G to connect to my ASA 5510 via SSL VPN.  However it seems to be idle disconnecting.  I've disabled idle disconnect in the VPN Group Policy but that didn't do the trick.  Is there something on the phone I need to ...

Hello,Looking in the UC300W area I read the following:“Currently, we are working on a solution for a basic centrex dialplan where you would send a steering digit to the FXO such as a 9 or 0 to get an outside line from the centrex provider.Chris”I am ...

Hello,I have a client with a UC320W with a mix of SPA504G and SPA509G phones using two SIP trunks.  We have analogue lines, and a SIP trunk from the same provider at our office.  When they call the SIP trunk number the line is very clear as you would...