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Resolved! Conference on UCCX IVR

Hi Team,   I am looking for an option / feature on Cisco UCCX 11.6 IVR for making conference call. basically CCX IVR will receive an external call (First Call) -> IVR will Play certain messages and then IVR will have to dial out an external number (S...

UCCX 11.6 to 12.5 Repports & Dashboard

Hello Everyone,We are upgrading our 11.6 UCCX (HA) cluster to 12.5.We have many personalized reports and dashboards created in 11.6. will those reports and dashboards be migrated during the upgrade or they need to be recreated once the migration comp...

mightyking by Frequent Contributor
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  • 0 Helpful votes