Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a system call handler that is supposed to send to an off net phone number after hours. I set up the closed transfer rule and put the number in the Extension or URI Field. When I call the number after hours I receive the following message - "Th...
Is there a way to have the Queue Status Button light up when a call is in queue?
I currently have 2 DHCP pools. I am attempting to get rid of one pool(/28) due to the user's needing a larger pool(/27). I want to do this with the most minimal time for outage. I have removed the /28 pool from the router to have the user's Factory R...
So, I’m not super tech oriented, however I am setting up these phones, and for some reason it will not let me connect to my network. When the plug the Ethernet cord into the device, it will power on (POE) but will immediately say network connection f...
Hi,I need your support to configure SIP trunking communication between Cisco ISR 4331 with GS UCM6304A.SIP trunk is configured in the UCM6304A, but I can't do it for the Cisco SR. attached is the Cisco 4331 license. can you guide me with the steps. A...
I have a Cisco CP-8851 with a 3CX PBX that I configured using a SEP file with TFTP. I'm trying to get a workaround method for paging without using CUCM. I'm looking for a method to, when a phone receives a call from a specific extension, automaticall...
I have a request where the call comes into a PBX, it is forwarded to Cucm through a SIP trunk, then the call is again forwarded to PSTN and then cloud CC.Is it possible to carry the customer ANI through out the call and send it to Cloud CC. We have a...
Is there a way to configure a specific user that makes outbound long distance calls from a specific telephone to have to dial a PIN code in order for the call to go thru?
Hello team am from Ghana and my new boss want as to use Mitel 5320 Ip phones in our new office with the Cisco 1900. I need help to configure and also the mitel 5320 won’t boot. I have tried most POE switch’s but don’t boot the phone.i need solutions ...
I have a Cisco Cp8851 running on 3cx. When I lift the phone to make a call, I get a dial tone. If I press any number on the keypad when the dial tone plays, for some reason, the phone automatically dials that number only and does not allow me to ente...
Hi, I have a customer running CUCM rls 10.x, and they have 7900 phones. They're interested on upgrading to 14.x but I remember that the phones were depreciated, but were able to work on rls 12.x, is this the same for 14.x? Thanks
The phone can connect to the Wi-Fi network, but it won't register. 'Inactive Load Failure Reason - Internal Phone Error'.Wi-Fi is enabled on the phone configuration page. The phone firmware is current. I'm able to register a different phone over Wi-F...
Hello everyone, We are currently investigating on how to do IP Communicator to Jabber migration of 400+ phones. Is there a way that I can migrate all the IP Communicator phones to Jabber but without deleting the IP Communicator phone? This way we can...
Hi all, I'm running a 1900 series as our boarder edge router, One of the ethernet ports of this router is configured as router on a stick. Plugged into the switch I have a 2811 running CME 8 separately. The link appears to keep dropping between the c...
Hi community, the last days this forum was a great help for me - so I thought - let's try it again We have some outgoing calls that just don't work. You can never hear a dial tone - the call doesn't get established. The provider told me it's simple:...
