Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear all, Have Internal Error on voice gateway. R3925-VG-2: 453401: 302439: Feb 9 21:20:40.346: %VOICE_IEC-3-GW: TCL_IVR: Internal Error (Get infotag failed): IEC=1.1.180.2.31.0 R3925-VG-3: 185683: Feb 9 21:28:42.630: %VOICE_IEC-3-GW: SIP: Inter...
I'm unable to get the Corporate directory working on a Cisco 8851 phone. LDAP (system, directory, and authentication) are configured and am able to import LDAP users into CUCM. The following entries are configured on the phone's Web GUI. DNS resolu...
Hi, I have a customer with existing BE6K servers with ESXi version 5.0 u1 who has identified a need to upgrade to version 6 for continued support. Is there a step by step guide for this process and specifically to ESXi version 6? Also, what are the l...
I have the below case: I have a call center express where agents receives inbound calls. whenever the agent answers from the CAD, it triggers an HTTP requested that opens a CRM case with a session ID collected from the UCCX script. and the session ID...
Hello, I have a call quality problem with CISCO CP-8821. In our Company we have this scenario : - CUCM Version : 10.5.2.12901-1 - CP-8821 load ID : sip8821.11-0-2SR2-1 - CP-7925 load ID : CP7925G-1.4.8.4.LOADS The CP-7925 Phones works fine. The CP-8...
Hi , We have EMCC feature configured on the CUCM and feature works fine, integrated to UCCE. But when we do conference call on the EMCC phones it get failed with dead beep sound. From UCCE logs, i can find that CAUSE_RESOURCES_NOT_AVAILABLE as reaso...
Dear team We have cucm 11 and h323 gateway .I have the following doubt .is there any way to forward specific calls (e.g. calls from Dubai mobile phones ) to a particular extensiin number.also how we do it in mgcp scenario if possible . Thanks Swathy
Hi All, Good Day. I would like to inquire if we can setup an incoming call from the fxo port of a Voice Gateway using MGCP wherein a call from other PABX going to this fxo port can use to call the Directory Numbers in CUCM? Below is the setup. Siem...
Dear, I have CUCM10.5.2(172.16.110.17) and UCCX10.5(172.16.110.15) and 2911 Router with LAN Interface IP address(172.16.10.2(lo) and 172.16.110.3(gi0/1.110 subinterface) and WAN interface (10.194.10.6 with GW 10.194.10.5 and Sip service Provider serv...
Is there a good QoS monitoring tool for monitoring voice quality issues other than Wireshark? We have a centralized CUCM 11.x cluster with over 100 remote sites connected either through MPLS or dmvpn. Those remote sites use centralized SIP trunk for ...
Hi Everybody I am planning to run CUCM v10.5 behind a Cisco 2951 as system gateway. Because I have Cisco 7912 phones in my network, I have to have some phones under CME and some phones under CUCM. In this way, I thought that I have to setup IVR on C...
Hi guys, Can we restart "Cisco Desktop Browser and IP Phone agent service" in business hour. Also what will be the impact on restarting this service. Regards, Raj
outbound calls are working fine but incoming calls are not working on same port . i run debug vpm signals and the output is below : *Mar 6 08:01:42.526: htsp_process_event: [0/0/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer*Mar...
Hi All, MGCP gateways are failing over between the different subscribers on a regular basis. Attached is a trace I did from the CUCM side a while ago showing the modify connection message timeouts that are occurring between CUCM and the gateway. Cuc...
Hi.i would like to share my Config, for those who want to use a third-party sip phone.I am using default config, files and IOS from CME 8.1 on my Cisco UC520.I used the latest firmware from snom 8.x.xx ; http://wiki.snom.com/Firmware/V8/RecoveryI did...
