IP Telephony and Phones

Hi guys, I have a customer running CUCM 8.5.1 on old MCS hardware.  I want to use PCD to move them to virtual using the same IPs.  However, I am a little concerned about the target version.  Does it make sense to go to 11.5 directly?  If so, how do I...

Hi everyone, I am planning to replace all certificates on UC servers that are signed with SHA-1 with certificates from our internal CA.  I want to make sure I don't run into any issues with our ITL files for the phones such that I have to delete the...

Hi All, I have an analog gateway connect to analog line to call to other country. The pattern is: When user dial "123", user can hear tone (This is the tone connect to the gateway) Then user dial "2" mean connect to country A. Then user dial "567" f...

Hi, I have a client who wants " Please set hold beep notification to every 90 seconds, it currently beeps every 10 seconds when anyone is on hold." Where changes are to be made? System version: 8.5.1.13900-5 Please advise, how can this be done? An...

Hi All, Guys i am in trouble, I have configured cisco router 3825 as a CME version 4, all the calls including inbound and outbound were working fine, suddenly issue raised that all the outgoing calls are not making and incoming also, i have check ev...

Hi All, May I know if how to performed a bulk speed dial for user device profile (Extension mobility). I just need to update almost 3000 device profile for speed dial. I am not sure how to do it. Thank you so much

Dear All, May I know the exact difference between directory call handler and interview call handler, please? Regards, Syed

All,Attempting to get Business Attendant console installed on a 2008 R2 64 bit server. I am in the installation media attempting to connect to the 2008 SQL database. I use the SA account but it can't connect or doesn't see the database. Here is the o...

I see this when looking at some logs via RTMT: Endpoint restart initiated or Apply Config initiated on the specified endpoint, 2005 The user says the phone reset without warning.  I checked the logs and from what I can tell, CUCM is claims the reset ...

Hello, When I made any call to any route pattern that goes to a gateway SIP trunk I receive "The dialed number does not allow the call to be completed..." This behavior happens even with FAC or with no FAC nedeed calls. When the RP asks for FAC, I in...

Dear allI registered 6901 phone in cucm and its showing registered but on phone i hear a busy tone.I cant make a call and also cant receiveplease guide me ASAP

This my first time to implement a cisco voice system to a client, The requirements are: 1-Support (32) Extension. 2- Support (6) Cisco 7937G IP Conference Station (or any suggestions for alternative models) 3- (32) cisco IP Phone SPA525G (or any sugg...

Hi,  I have a client who wants : Mac: E12R.73E1.9CBD needs to be auto-configured for 100Full. Can Anybody explain me what the use actually wants me to do or is this the thing that I can do on CUCM? System version: 10.5.2.12901-1 Please Advise Any h...

Hi, i has a SIP Trunk that is pointing to a third party Server that is a callcenter. The Server sends back the calls to Cisco Phones on the CUCM where the calls come from. We have only one peer on the other side. When the peer server on the other sid...