IP Telephony and Phones

Hi,Here is the Scenario. Sip Trunk--->Router--->CUCM DN--->Unity IVR--->Entered CUCM DN--->Call Hangs on Answer--->Disconnect.Incoming call is getting disconnect after rerouting from ivr to any DN. When call hits on Phone, it rings but when tried to ...

Hi All,When a particular customer phones the company we cannot pick up the call. Sometimes the customer receives a disconnection message.When a particular customer phones the company we cannot pick up the call.Sometimes the customer receives a discon...

Hi. Is anyone aware if it is possible to capture a screen grab from the KEM unit(s) connected to an IP telephone? I can't find a procedure for the KEM unit. Is it perhaps a case of varying the URL from /Screenshot for the main screen to something e...

Cisco Phones are getting restarted / rebooting again on again on a cisco switch. its cisco 4500 switch there is no recent changes on switch and CUCM. Logs: Jan 21 03:58:39 GMT: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Gi5/...

Guys, Am looking at an installation at the moment that I didn't do, I can't find anything wrong with it but it doesnt work properly. if you sign in using name@domain.com and allow the client to do proper service discovery, you only get phone servic...

i have a certain line that cant go through a sip trunk , is there an option in cucm 10.5.2 so that when a calling line calls a certain number changes into another calling line ? like when 1111 calls 2222 the calling 1111 changes into 3333 as if 3333 ...

Dear Experts, How many forwarding the Cisco IP phones can make-forward? is there any document from Cisco? Scenario is, When the incoming calls hits the IVR>>>forward to extension (by system) is ok>>>>if the phone/extension forward to other extension...

I have single number reach setup and when i call in from my cell phone it appears as if I'm calling from my desk which is what i want. The issue we're having is that we cannot get this to happen for a staff member that has a cell phone from a differ...

Hi, 1.   We have a cluster having 12 nodes including pub and tftp. We are consolidating 4 different clusters into this one cluster. All the required data of 4 clusters have been exported to this new cluster but phones are yet to be migrated to it.  ...

I just realized that I am unable to log into the Subscriber CLI, DR, or OS admin using my platform ID and password that works on the Publisher.  Any ideas other than killing that server and rebuilding it again?  Thank god this is just the subscriber.

I just realized that I am unable to log into the Subscriber CLI, DR, or OS admin using my platform ID and password that works on the Publisher.  Any ideas other than killing that server and rebuilding it again?  Thank god this is just the subscriber.

Call manager is version 6.1.15.   It's been backing up just fine, without incident for over a year.   I checked the credentials and they are fine.   i checked that the call manager can ping the backup server (utils network ping x.x.x.x).  Ping comes ...

What it means on the Display? I use KerioOperator