Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Greetings,I have some Cisco 8865 phones registered on a CUCM 14.0 and I was wondering if there is a way to use the feature/session buttons in the right-hand side of the screen as Speed Dial Buttons.When I use the "Modify Button Items" menu, the keys ...
Greetings everyone,For weeks now that I’m struggling with the problem above. We have, as an institution a CUCM cluster in Headquarters connected through SIP trunks to our branches CME IOS Gateways. This specific branch we have a more complex schema a...
Hi All,Hope somebody could help me out. This is driving me craxy!My CUCME is falling over about every 12 hours and dropping all calls wether it via E1 or POTS. When i do a show log i get the following:-%IVR-3-LOW_CPU_RESOURCE : IVR: System experienci...
I uploaded a PNG file in the format required for the 8800's. 800x480x24I have also listed in the List.XML. When I added to the common phone profile under the background image and check the box to override it does not show up on the phone. Any ideas...
Hello I have a 7861 with BLF speed dials configured. The BLF only lights red when the phones are busy, they do not display green. Is there a reason for this please? All the devices / extensions are in the same presence group and the subscribe CSS is ...
Is there a report that will show me how many times a certain numbers was called in the past few months? For example if i want to seach how many times 4165551111 was called in the last year. (External Call) I understand that i might not be able to ...
Hi Guys,In our environment We have a solution of CUCM 12.5 working with one Publisher and 04 Subscribers. In this solution We have too the UCCX. In this time are needing implementing the extension mobility to Service Desk area. As this feautre is con...
Hi, I have a call center based on ASTERISK and i'm using Cisco Phones CP-6901 over SIP protocol and they work fine, but i have a big issue i can't solve, when i make a call it takes around 10 seconds to start calling. Its a lot, i already try to conf...
One of our Cisco 8811 models shows "DEVICE HAS CRASHED" on the screen when attempting to boot up. The phone will continually try to reboot but it always comes back to this error screen. I have included an image of the phone showing this error. I have...
We have Cisco CP-8861 3PCC phones that are unable to dial out from the call history list.
We have a department which has 4 separate lines, and all 4 lines have their own voicemail box. The manager is tired of managing all 4 voicemail boxes independently. He would instead like to have all 4 lines voicemails be able to be reviewed exclusive...
Hello, my customer had 24 users with a physical device and a jabber device each. All device where configured with Built In Bridge=Activated incordet to be recorded by the Recorded System (Calabrio One - WFO).I am pretty sure that CUCM sent to Calabri...
Hello, We have a setup where a Cisco CUBE SBC is set between two IPBX, each one connected to the Cisco CUBE with a sip trunk. Everything works except when one IPBX sends an INVITE with a SDP payload containing a media port set to 0 for RTP. Looking a...
Hi, trying to get into Admin of Cisco 8811 phones from Spectrum so that our poly headsets using an apc-43 adapter will stop dropping the calls on the headset. Found an article that stated that there is a hard program in Cisco that will enable this, ...
Hi all I have this problem with Apple iPhone in my company, when the mobile screen is turned on or jabber is open the status of it in CUCM appears as ( Registered to x.x.x.x ) but when closing Jabber or turned off the mobile screen the status changes...
