Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
how we can export Agents/Supervisor details from ARC server by running any SQL command or any other procedure? Need this to check number of license is being used.
Messege removed
Hi all, I have an issue when transferring calls coming from an external line to an internal line: Ex.: Phone No: 010xxx The external extension (SIP): 7xxx Internal Line: 5xxx When receiving the call on 7xxx can transfer to any external extension but...
Hi, It appears I am unable to assign users under user management=>assign presence users. When I try, I get the error "Update failed. Cannot assign a user to a server that is not in a valid state". I've tried both servers and both of them gi...
I am having this problem for several days and the reality is that I can not do, there is not much information on the network and sorry my support for this team culminated at the end of last year. Could you please help me?000167: Feb 6 14:07:12: %VOIC...
Hello,I'm trying to understand out how to route calls using dial peers and translation rules and I'm just going in circles and getting a headache.I need to match incoming calls from my SIP provider, They send 11 digits to me.I need to route outgoing...
Hi, I downloaded the Cisco 7942G firmware last week (the latest), however I went to download it again today but it was not available (the page was not found and I cannot navigate to it via the hierarchical menu) - does anyone know what happened and w...
hi Expert, What is impact if we turn off SSO for UCM, Jabber, and Unity, we have 1000 users run on Jabber desktop. - Do we need to change any Jabber XML file and other setting in Unity ? UCM /CUC version 12.5 Thanks, J
HiHow a user can add personal greeting in his own language in unity ? Do we have to add .wave file in unity ? if yes please mention steps? or we can add it by dialing a hunt pilot number ? Thanks.
Has anyone managed to get Paxton intercoms to register on a CM? Set a 3rd Party Basic SIP as usual, however the issue appears to be that it is not possible to set individual Auth IDs on each intercom. They only have an Auth name and password individu...
I'm trying to setup an Intercom between a 6921 and a 6941. I have the 6941 side setup correctly I believe, but the 6921 already has a DN appearance on each of the lines (Line 1 is the end user extension 1005 and line 2 is the same DN as Line 1 on th...
Is it possible to upload files via SSH direct to CUCM 12.x for service via ssh?In other words without using the Call Manager GUI TFTP file management because the is 389Mb, instead use a SFTP client/server to transfer files to proper directory on CU...
Hi,A parameter for jabber-config.xml called H264HighProfileEnable is meant to allow h.264 High Profile for Jabber. This in turn should translate to bandwidth savings. On the other hand, there is an open bug which says H.264 High Profile for Jabber is...
User only had a Jabber client, and works in-house, not registered via MRA. She receives a call, clicks to answer it, then call is immediately placed on hold and a second new call starts with a dial tone. Originally reported while running 11.6.3, upgr...
This post is an “answer” rather than a question, in the hopes that it will save someone some time and frustration. I read the documentation on using the CUBE to copy part of a SIP header from an incoming dial peer to an outgoing dial peer, but found ...
