Quick question, I downloaded the latest firmware COP file for the 88XX series so I can update the firmware for my 8861 phones. It's been two years since I've needed to update firmware and I noticed this COP file ends in a SHA512 file extension and no...
Forum Posts
Hello,I am wondering if someone in the community can assist? I was passed down a working Cisco UC520 system with a 7975G desk phone.The system is connected to an online SIP provider, and I am able to make incoming and outgoing calls with the desk pho...
Good Day, we bought our first Cisco ATA 191 but cannot configure it.The device have an ip from the DHCP-Server.After connecting to the web http://x.x.x.x we can login with admin/admin.There is no option to configure anything. We have the tabs "Voice"...
Resolved! Cisco Phone for
Hi. I'm looking some Cisco Phone which I can use handset and headset at the same time. My CUCM is 11.5
Resolved! Cisco voice failure
The customer has two sites A and B. The current problem is that when site A calls site B, the phone rings, but the phone at site B will automatically hang up after being answered. It is normal for site B to call site A. The customer has two sites A ...
Hello- I'm looking to enable an alert for calls that are bounced back as 404 Not Found and I'm starting with RTMT to see if this is possible. I'm looking in the Performance tab and see BasicCallFailures which might be it but I'm unsure. Does anyo...
Hi AllI have been asked by client whether there is a Windows desktop client application exist to receive and popup CER-911 alert. The funny story is the client asked chatGPT for that question and received an positive answer. ChatGPT claimed there is ...
Hi,We are trying to move towards network based recording (Gateway XMF). The recording works for a normal call between Cisco phone and external caller but as soon as there is a conference call there is silence in the recording. Has anyone faced this i...
All of a sudden outgoing calls are not working even to an internal extension but incoming calls are working fine. We have reset the gateway to factory default and reconfigured the same but no luck. The message I am getting is "Pls confirm your direct...
Hi, I just received this notification "Update failed. The system has exceeded its time limit to resolve license non-compliance issue. No more provisioning operations are allowed until the license compliance issues are resolved". I cannot update, dele...
On our 8851's when a user dials out with a 10-digit number it displays USER 955555555(actual number) instead of displaying the users actual Name. so instead of Joe Doe 95555555 it says "USER". I've changed the display name, and for forwarding informa...
Resolved! Monitoring calls in Finesse
I set up a new CCX Resource in a Team as a secondary supervisor. She can't monitor calls in the Team. When she selects the Monitor feature, she gets a recording that the call cannot be completed as dialed. I'm the secondary supervisor to several Team...
Hello everyone,I'm having a problem with one of my Cisco ip phones CP-7841, suddenly it won't show the missed call notification it's running with the 78xx.11-5-1SR1-1 version and Cisco 4300 router with call manager.I have noticed that when i browse t...
I have a cisco 7945 phone that displays "Active Load ID" =none on cisco 7945 in CM. How do I fix that? When I try to call the internal ext assigned to the phone it gives a busy signal
Dear Team,I want to access CISCO 8841 IP Phone through web but I am not able to do this so kindly suggest how can I access the web page do the needful as soon as possible. Thanks & RegardsVicky Kumar
