Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, We are getting unknown protocol drops cisco voice router 2921. We are facing sometimes NO AUDIO issue with cisco IP Phones. When they are dialing exten to exten. How to resolve pls advise ASPL. IOS ver is c2900-universalk9-mz.SPA.152-4.M...
Hello All, I have a CUCM 9.1 and 2 sites in it. For inter site call we prefix a code (telnet number) to target extn. I have a situation when user A from site 1 calls user B site 2 with PSTN number, call is clearing. But when he dials telnet number, ...
Hi, when i try and use RTMT to check server i get the following warning attached about iowait time. The VMs i have loaded for pub and sub are not under load at all. Not sure why getting this message. I clock OK and it just sites there and the next ...
Hi folks, Am configuring Extension Mobility in lab, its configured as per Cisco documentation. Suppose, if I get request to configure EM for 20 users, do I need to create 20 end users and subscribe EM service on those 20 IP phones? I've enabled mult...
Hi, I setup Attendant console Advanced server , but client doesn't connect to database ,only works basic call function. I tested with win10 & 8. What could be the issue? Thanks Suchira
Since the CUCM cluster upgrade from 10.5(1) to 10.5(2) this past Monday night, the 7965 operator phone has been having issues with the two 7916 sidecars randomly rebooting. The latest firmware is installed on the phone and sidecars. Our customer tri...
Hi , I need to change MOH for all users/phones regularly. Currently no MOH is selected in phone & line configuration. What is the most suitable method to update MOH in all users/lines regularly? Thanks Suchira
One of our customer is replacing 2800 routers with 4331 routers. Existing 2800 has 2 PRI's in one of the routers when we tried to configure those in new 4331 router we had some issues with clocking commands. I did read this doc http://www.cisco.com/c...
I'm trying to see if anyone has any ideas for what we are looking to do. In a hospital we have a registration area were patients register for services. What we would like to do with our CUCM system is to have buttons on the phones (7965) in the regis...
Hi, I have a lab setup with two cluster, over TLS SIP trunk. I have installed respective trust-certificates in each CM, and RG, RL, RP to route calls. When a call is made over the trunk, I see some signaling traffic over port 5061, however it gives a...
Are they field replaceable? What are the specifications (manufacturer, p/n) and source for replacement?
Our area recently added an overlapping area code which now requires 10-digits to dial within the area. I added the appropriate route patterns in the GUI and outbound dial works as intended. CALL FORWARD ALL on the other hand, still will not forward t...
hi all, am having cisco CME version 9.1 and am trying to use and register the polycom soundstation duo using the sip protocol in the call manager express router and works as audio conference instead of the 7937g/7936, Is that possible??? Is the polyc...
Hoping someone has an easy fix for this, i have an 8861 in my home office that was connected via expressway. I did not have the screen go off at night, and since the home office is right next to the guest room it would bother guests. My wife found ...
Hi Guys, My Customer have the solution with 12 sites and is having the following problem: For example: Site A call for all sites and PST and the call work fine Site B call for all sites and PST and the call work fine There are not problem about th...
