Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiI am facing issues with our newly migrated phone system. Our phones 7945g/7965g are running on the SIP45.9-3-1SR4-1s phone load. CUCM version 10.Issue:1. The phone screen goes blank for few seconds and then comes back up.2. Sometime the phone scree...
Hello. We have the two phone systems listed in the title where I work. They are connected together via ISDN with DTCI circuits in the SL100 and Cisco gateways in the Call Manager. We are having an intermittent problem where when a Cisco phone call...
Hi, is it possible to rename many users with BAT ? Thanks, Best regards, Guillaume
We are in the process of breaking our contact center off our corporate CUCM cluster and moving it to it's own new cluster. I need to register the existing phones with the new cluster and I'm looking for method that is quicker then factory defaulting ...
I am uploading CDR (call detail) records from CME 10.5 router to ftp server, and there I put it in database. If I reload router, will call-id value start from zero or continue?
Hi All I have problem for WAN Link Capacity Nearly Full when use default codec G.711 on Inter-Cluster Trunk, So how can i change this to G.729 Thanks,
hi All, We have a single E1 line (30channels). & have a requirement to reserve/dedicate 10 channels for the call center agents. The rest of the company can make use of the remaining 20 channels. Is that possible? if so, how can this be done? im usin...
Hi. I have a HA CUBE setup deployed for SIP trunking connectivity to our provider. Trunk is registered fine, also inbound calls are working as expected. Problem is outbound call routing as we have CUBE in HA there is HSRP configured on outside interf...
Hi everyone, Customers are complaining that while they are being called they want to transfer calls to others customers. When they request corporate directory on the cisco phones it takes quiet a long time to get in the directory search .What can be...
Auto Attendant: After call transfer if no answer call does not go to voicemail. This is on a UC560, Auto Attendant configured in CCA 3.2. Issue: Calls coming through the attendant, caller selects extension and the call is transferred to the extensi...
i assigned voice vlan to vlan 120 and data vlan to vlan 130 but some ip phone assigned to vlan 130 and work normal it should changes it manually from ip phone setting
Hello Every one, Could you please let me know where dose the Protocol negotiation happens between a call from A to B Consider Phone A is on SCCP and Phone B is on SIP
Small project with 40 new Cisco IP phones. No other branches. No analog phones. The CUCM is not required. Will 2911 fulfill this project? Do I only need is the CUCME Voice license? Or what else license I need for 2911? Or I just buy this 2911 bundle?...
Hi guys , I am new in Ip phones and i don't know how to access cucm and add new ip phone on cucm . Please i need help on following things How to know what is my cucm ip address so and access itHow many licesene remaing there on cucm so i can add...
Hi Support Community Call Flows SIP ISP > CUBE > CUCM 8.6 > Cisco 7841 IP PhoneSIP ISP > CUBE > CUCM 8.6 > Cisco Meeting Place 8.5.4 ( located across the WAN )SIP ISP > CUBE > CUCM 8.6 > Cisco Unity Connection 8.6 ( located across the WAN ) Issue Ca...
