Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, We have a 7970 phone And we can't see received calls in the phone history and missed calls We tried to change the "Alternate TFTP" to "YES" and we reconfigured the TFTP servers on the phone (manually) And in addition, Call history logs at the DN ...
I'm an extreme novice having difficulty at work and IT has been unable to find any problems, so please keep that in mind as I try to explain the issue. I wasn't even sure which area to post in. I have a Cisco 8851 and my department already has Inte...
Analog phones have no dial tone and get fast busy when off hook for outbound calls.Cisco VG320 (revision 1.0) with 1003520K/45056K bytes of memory.Processor board ID FGL2419LJ102 Gigabit Ethernet interfaces48 Voice FXS interfacesDRAM configuration is...
I'm running CUCM 11.5.1 SU9 with 2 Unity Connection clusters both running 11.5. I have a user who is logging into Jabber on her iPhone and for some reason the wrong voicemail server is showing in her profile. I checked her voice mail account and it's...
Hi I need to restart the CDR Services under the control centre- network services for CUCM 7 and CUCM 9I just want to confirm if the below command can do it: utils service restart Service Managerthere is no command as utils service restart cdr servic...
Hi Experts Please i need help how to change the sip invite SDP from private addresses to public address below INVITE was received from a UAC to CUBE , and for CUBE to be able to communicate with UAC RTP i need to modify the invite SDP with the Publi...
Office phone system was fine, but for the last week red light on head seat of all CISCO phone not NO... we use this light as to show notifications like for miss call etc. need help
Hello, this question is 90% curiosity and wanting to understand how it works and 10% requirement to write correct documentation. I am currently in the process of writing a documentation for a large customer that aims to document the current status ...
Hello .I am encountering a problem with CUCM 11.5.1 .I am currently trying to set my ip phones to send and receive calls from outside numbers . At the moment my inside calls to outside are being sent successfully , but when an external number tries t...
Hello Team, We have tow cucm v 11.5 and a trunk intercluster configured between them. We are facing an issue when trying to make a call between tow ip phones (oe registred on CUCM 1 & the other registred on CUCM2). On RTMT , we got the message sip2.0...
Hi everyone, I management a CUCM 10.5.1 System version: 10.5.1.10000-7 Unrestricted. I have an error in the backup process, when the backup finished, the system show me this message: “WARNING: Unable to contact server. Master or Local Agent could be ...
Hi everyone! Now I'm using Cisco Unity Connection IVR system. My question is: How can user call manually internal number when they know, by keypad? Example: SIP->1111->Greeting-> * -> "Manula internal number" 2229
Hello All,I have user trying to call an external number ex: 7-1-365-2246, 7 is our dial out prefix, and 1 is the US country code.The issue is that we have an internal extension 2246, and whenever we try to dial this external number we are routed to t...
Dear Experts Please i need help on how to copy the IP Address from the incoming INVITE via header to the SDP attributes for the below INVITE i need using sip-profiles to copy the public IP in via and use it in SDP attributes INVITE sip:113@iscmx.d...
Hi, I’m new to the collaboration field and they assigned to me a task to migrate old voice gateway to a new isr 4431 router. so they purchased 2 modules NIM-1MFT-T1/E. I’m confused since this is 1 port module, can the following configuration work wit...
