IP Telephony and Phones

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Hello,     I am running into an issue with my CME/CUE configuration where whenever a caller tries dialing an extension during the AA announcement (or from the dial by extension menu option), they get a message (I'm guessing from CUE) that the subscri...

mikeh by Beginner
  • 5 replies
  • 0 Helpful votes

hello all,In our sysytem,we are facing one issue,ie calls are going in browser timeout VDN ,but we are  not  getting any logs(error) in cvp vxml applicationwe are using CVP7.how come calls will go in appication timeout without writing logs in servers...

Hello Cisco Professionals!I noticed my clocks are not correct in Call Manager. (System > Time/Date Group)Can I change the Time Zone without hindering a live enviroment?Or is this something I should change during downtime?Thank You for any information...

TheGozer1 by Beginner
  • 2 replies
  • 0 Helpful votes

We have a few of our contact centre customers looking to migrate to SIP for their PSTN access due to cost and scalability benefits.Unfortunately, it appears that MCT/MCID (malicious call trace) is missing. Spoke to a few people who believe it is beca...