Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All,I have a Helios 2n panel which is working well on CUCME. MY only issue is we have setup an XML string to be able to allocate a button on the 9951 to trigger a gate release. All works fine until you reboot. The string has a ? in it and as...
Hi All, Can someone provide me the installation guide of cisco 7925g with Ayaya?
Hello, tell me where you can download the pack RAW melody and Melody for Music Hold. thank
hi people,i have a setup of IPCC and currently i am routing calls to agents through ACD, now i want to add new phones 7911 without any pc and desktop applications,i want to take calls on new phones without use of PC,how can i distribute calls to ne...
I upgraded a Unity Connection 1.2 to 8,6 We didn't migrate messages however the message counts remain. The customer wants to know if we can bulk reset all the mailboxes to "0: I have a few issues , first is if we do all the messages users have recei...
HiIs it possible to have redundancy with Call Manager Business edition?For example, I would have a CUCM BE 6000 publisher on VM Cisco server and I would have an other CUCM BE 6000 subscriber on VM Dell server.Is it possible like configuration?Thanks ...
Hello, help solve the problem. does not change Services URLVOIP: CISCO2951/K9TELL: 7965G=======================telephony-service ... url directories http://10.10.10.225:80/cisco/urldirectory/req.xml -- THIS CHANGEurl services http://10.10.10.225/tes...
My client is reporting that customer calls are being forwarded to his cell phone from the company phone system. He describes what he believes to be the process as follows:1. Customers call the company's main number which is associated with a Unified ...
Hi,Is any service provider out there running the HUCS/BVSM solution?Thanks,David
Hi,I have a customer who is using QM for Call Recording, for that to work we need to associate the device to JTAPI but what so weired is every time I add the phone to JTAPI it gets disappeared after 5 min or so . I've done it many times with the same...
Hi everyone,I has a 2651XM router on my desk today I received a VIC 2FXO-M3 card to build a home phone system, but cannot for the life of me see the card when I run a show inv.Router#show invNAME: "2651XM chassis", DESCR: "2651XM chassis"PID: C2651XM...
Version 7.1Cisco Unified Communications Manager ExpressIn the following parallel hunt group, I wanted to ring simualtenosuly for 6 phones at same time and if no one picks up the same, it must goes to final - to voicemail.I have configured as below:vo...
Hi Guys, I have a question for you, we are thinking of disabling Media Inactivity call detection on our voice gateways I was wondering if you knew what impact this could have on service? Having a look at the following article about setting it up and ...
Hi all,we plan to upgrade a CUCM cluster Version 7.1.5 to 8.5 or 8.6 with transfer the CUCM to VMWare.We have the following HWHWCPUMemoryHDPUB 7835H2Xeon 2,33 GHz 272Sub 17845H2Xeon 2,33 GHz 4136Sub 27835H2Xeon 2,33 GHz 272Sub 37835H2Xeon 2,33 ...
Scenario:(using CUCM 8.6.2.21900-5 for phone and Unity for voicemail)If someone calls phone_A and phone_A does not answer, the call is fordwarde to phone_B (cell phone) using "Remote Destination Profile Configuration / Remote Destination Configurati...
