Hi Friends, Can some one kindly educate me on how do we integrate the NICE software with the Cisco Unified Call Manager.
Hi Friends, Can some one kindly educate me on how do we integrate the NICE software with the Cisco Unified Call Manager.
Hello everyone!Based on the requirments, my Unity Conneciton server is configured with mailboxes and a contact as well.When browsing the directory, the caller will hear the list from the contacts, not the actual mailboxes. Since the contacts do not h...
Hi EveryoneI wanted to know what can I do to fix the issue with the solid red lights on a cisco 7914 side cart? I have the cart hooked to a 7961 phone and I've setup 4 of these last week and they worked just fine but now this particular one is sitti...
Hello. I am having some issue with my CUCMBE 5000 appliance with performance. This happens about every 6 months to a year and I end up usually just restarting the box and it fixes the problem. However, I would like to know if there are any performace...
In our environment, we don’t use an external code in our dialplan. We also use CER. Following the CER directions, I created a route point with “911” being the DN. The problem is, this overlaps with the “[2-9]XXXXXX” route pattern, so 911 calls experi...
hi,i have a 2801 with ios 15.1(4)M4 and cme 8.6.In my small office i use skinny phones (6941) and sip phones (third part).On the router i use 2 FXO for call inbound/outbound (for mobile phones) and also a trunk-sip for all other call inbound/outb...
I searched and chatted, and apparently this feature does not exist. Many Cisco phones now have large touchscreen displays. Even without touchscreen, it would be useful to have the large display as a status for other company extensions, and as soft ...
Hi again cisco techs,Have another issue for you. 2691 router doesnt read 256mb external compact flash in slot0.I want to transfer 77mb tar file to external flash:I was transferring cme file to flash when I get a run out of memory message displayed wh...
We Have Cisco Server UCS C220 M2 with Vware Esxi 5.0, and after installation of every vm i need to each of this start automatically when the physical server start.Acccording to this doc ( http://pubs.vmware.com/vsphere-50/index.jsp#com.vmware.vsphere...
Hi,I have a customer running CUCM 8.6 and UCCX 8.5 on UCS C series.PSTN connectivity is via two 2921 Cisco CUBE's to a SIP ITSP. There is also a link to mobile numbers via a Quescom gateway which CUCM sees as a H.323 trunk.The phones are 7940 and 796...
I have ordered the upgrade media through PUT page, I received numbers of CD's and the e-delivery for the licenses plus other software patches but without the upgrade procedure steps as this contain major and minor upgrades, please guide me to find th...
Hi again cisco techs,Thanks to Jamie Valencia and other helpful respondents to my previous questions.Upon executing archive tar /xtract tftp://ipaddress/filename.tar flash: to transfer cme file to 2691 router, I get Permission denied.Using tftpd32 fo...
Hi I have C1861E-SRST-F/K9 with FXO port on remote site (extension 32XX) and cucm 8 on central site (extension 31XX) with cisco 2900 as voice gatewayI configured SRST on remote site and it workBut PSTN incoming call is not work on remote site(PSTN c...
Dear Folks,could someone throw light on doing cfna(int/ext) forward to more than internal extn ? Thanks
Hi,I am trying to integrate voice for Lync Server 2013 and UC520, I followed next article:http://jamesbotham.wordpress.com/2011/05/14/integrating-lync-2010-enterprise-voice-with-cisco-call-manager-express-or-uc500/And I am receiving next error on Lyn...
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