IP Telephony and Phones

hi,i was running a communications manager 7.0 which i want to upgrade to the latest version. till version 7.1.2 everything was good and my license file worked fine. but after upgrade to any 7.1.3 version i get a "license file format error" if i want ...

I'm upgrading UCM from version 5.1 to 9.1. As part of the process I expect I have to upgrade all voice gateway routers from their current 12.4 IOS to the upgrade the latest version 15 IOS. I plan to to upgrade the routers prior to performing the UCM ...

Hi,I'm tryng to setup the Software Media Resoruces of two CUCM (Pub + Subscriber), after activate the service Cisco IP Voice Media Streaming App just the PUB's Media Resources have registered but Subscriber are as unknown state. Any idea what I missi...

I can press 9 inside a user’s mailbox after listening to a voicemail and hear the caller’s ANI.How come I can’t see the caller’s ANI in the Remote Port Status Monitor output? Bug?

Hi All - The dreaded Temporary Network Failure errorI am trying to troubleshoot a fairly complex call routing issue, and am struggling to find the right debug to use.......Call routing is:PBXa --> E1 --> MGCPRtrA --> Gatekeeper --> H323RtrB --> E1 --...

Hallo,i have problems with our CUCM 8.5 so we can conference calls with externel participant but not anytime.1. We can make conference call's with all internal participant.2. If we have a call with or from a external participant and we want to let on...

Hello,Does anyone know if the directory handler's system messages play in any other language than English?  There doesn't appear to be any language option if Voice Activated is selected.I'm using Unity Connection v8.6.2Thanks.-Dave        

Hello All,I have an issue with Attendant console not going to voicemail if no members pickup.  This is setup to ring 5 members and the last number is a DN forwarded to VM.  When the DN is at the top of the member list and i call the number it goes st...

Hi,We have CUCM 8.6.2. Voice Gateway is, 2921 which has E1 - PRI line. Voice gateway is H323. Has dial-peers on it. The problem is, I can not make GSM calls from new series IPT (9971 - 8945).I can call local and domestic calls but can not call some G...

Hi All,   Is there a way in CCA to bypass this error? Basically we want our extensions to begin with 3 AND also want our access code (to dial out) to be 3 as well. CCA is complainging about this and won't let us continue. I'd hate to go to CLI, but i...

Hello Folks,I am running CUCM 8.5 ver couple of users are reporting an issue that they do not see the missed, dialed, and received call logs on their cisco ip phone.May i know how to fix this issue.Thx,Raja.