IP Telephony and Phones

Hello,I have cucm 8.5 integrated with unity onnetion 8.6.For some reason, when i have voiemail, i dont see any MWI light on the handset. The Voicmail works very well but the MWI light does not come up.Any help will be highly appreiated.Regards.Peter....

Hi I need to get video conference call in cisco 9971 phone, i have configured vconf profile in DSP router and successfully registered in CUCM.  and MRG and MRGL config is done . But when i'm getting the video conference call only audio is going no vi...

Hi, I have a BRI interface configured as the following:interface BRI0/0/0 no ip address snmp trap link-status isdn switch-type basic-net3 isdn point-to-point-setup  isdn incoming-voice voice isdn bind-l3 ccm-manager service mgcp isdn static-tei 0Lay...

Hi All,I have CUCM cluster in Singapore and Gateways/IP phones across asia pac region using MPLS network.I am having this weird issue with QoS at the newly setup office at australia.It has 10mbps WAN link to our corporate MPLS network with cisco 2921...

There seems to be no way to monitor real time status of operators and Queues in CUEAC which is very disapointing.However based on my experience you could create a regular operator user from web admin and login with this user in CUEAC console and be i...

Hi All,I'm having a trouble to migrate phones from existing CM5 to CUCM8.6 because all the phones still refer the old CM5 as their DHCP server. I've changed the "ip helper-address 192.168.2.11" <--old CM5 ip to "ip helper-address 192.168.2.21". I've ...

Hi     There,We have a 3945 gateway configured as h323 gateway, and have 2 call managers, 1 is version 8.6, another is 7.The gateway registered to CUCM8.6 first and works fine,   later on we registered the gateway to the CUCM 7. When we try to make c...

Hello,Sometimes throughtout the day we notice when navigating through call manager to access phones, etc. the loading page takes longer than usual to load another page, does anyone know what is causing it. We have call manager 8.Please help.Thaks.

Hi all,I have two cisco 7945 IP phones in one site and both are using to the same  VLAN , having the same CSS and same PT even they use the same VGW but when they call each other they can’t hear each other and when i see the call statistics the sende...

Hello All,I was wondering if anyone knows how to use the call forward feature on a shared line for a 7970 phone. The sofkey is available but is 'greyed' out for some reason.I had a look at the softkey template and there is no option that refers to a ...