IP Telephony and Phones

Hopefully someone else has done this one before. We recently updated our Rauland Telecenter paging system, and now instead of using an FXO port on the gateway to perform remote paging from classroom/office phones, we need to create virtual ports in c...

As the title states, my phone is flashing all three colors. The only thing that changed before this started happening, is that the phone was unplugged to be cleaned. After plugging it back in, the top buttons on both sides of the screen are flashing ...

We have been using the Unified Messaging Service within Cisco Unity Connection 12.5.1.14900-45 for a long time and today, it just broke and I'm not sure why.  My assumption is Microsoft just turned something off, because there have been no changes ou...

Hello, recently purchased a cs 540 headset to go with the cisco ip phone 7965 with expansion module 7916. I got it hooked up but had to take the cord off that went from the phone to the module. Now the module does not work so I can't page. Is there a...

how to convert 7800 enterprise to MPP for MS teams: any simple guide particularly for Microsoft teams in mind I refered to following guides Convert Cisco 7800 and 8800 series IP phones between Enterprise and MPP Firmware - Cisco Convert Cisco 7800 an...

Hey all,Replacing an ATA 190 with a brand new ATA 191. When i power up, all it does it show a power light on solid green, the network light is fast flashing (its on a busy network), and the PRT button goes solid amber immediately (see the pic). Nothi...

Good day.  I work from home and our company uses Cisco Finesse and Jabber for customer calls during the day. For the past six months, my Cisco Finesse phone system logs out approximately 20 to 30 times a day and drops approximately 3 customer calls p...

Hi Everybody,I want to check the status of phones. I'm using RisPORT70 API, but it checks all clusters and responds with both 'Registered' and 'Unregistered' states. Does anyone know how to collect the 'Registered' status when a phone is registering,...

- Random beeping sound for a contact center agent while them is on call. - Issue happens with every agent and every phone. - When we check the recording form audio file the call to hear the beeping, but for that micro second we don’t get anything lik...

i have existing configuration for  one cisco router voice service voip   no ip address trusted authenticate?  sip    bind control source-interface Gigabitethernet0/0/1    media control source-interface Gigabitethernet0/0/1question is same interface i...

We are working on integrating Microsoft Teams with an ISR 4321 voice router, where Microsoft Teams will function as the IP PBX for certain team members. Currently, a SIP trunk is already established between CUCM and the voice router. The router has o...

Hello everyone,I am having trouble placing a call on hold on a Cisco SIP phone through Asterisk. I tried sending the Call-Info header with purpose=hold, but the phone does not respond and does not place the call on hold.Are there specific SIP headers...

Hi everyone,I have a question regarding the power supply of my Cisco 8800 series IP phone. I’m considering using a timer switch to turn the device on and off in order to optimize power consumption.Now, I’m wondering if there could be any potential is...