Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, can someone know if it is possible to disable the "video device search" in the buttom left corner of Jabber Windows Client? This little icon which searches for wireless video devices within a room when clicking it.
Is there a way to prevent certain Jabber users from accessing Expressway from off-net (MRA)? I have a certain group of users that are allowed to use Jabber IM/Chat while on-net, but should not be able to log in from off-net. There is another group of...
Hello Everyone,We are using CUCM 10.5 and planing to migrate to Smart Licensing. Would there be any operational impact while performing the migration? I was told we may need to regenerate and install the certificates. Thanks, MK
HelloWe have enabled the Phone VPN feature and it works except for an issue on the PC Port. We need the laptop connected to the PC Port to also have its traffic tunneled down the vpn. Instead the laptop traffic is exiting the phone via the lan networ...
Hi AllI need help. My customer to needs the Corporate Directory in his Attendant Console and I can´t find how to this.Somebody help me?TIACristian
Does anyone know if the email notification feature is turned in unity connection, once a voicemail is left for a user can that email notification be delivered to email or that company domain? For instance if you have John Doe that works for ABC comp...
Hello everyone,,I have set up the ability to use Jabber to make calls through a CTI Remote Device as well as the Jabber Remote Destination and that is working as expected. I however cannot get the persistent connection call to go through when a user ...
We have some users that are working from home and have set up call forwarding. Internally, if you call the extension, the call gets forwarded.From the outside, if you dial their direct number, the call does not get forwarded. After looking at the tr...
So after buying what I now realize is a very old phone, with a lot of links to dead tutorials, I finally managed to install the SIP firmware, yay!However, I am stuck and would really appreciate some help.I am trying to connect this phone to VOIP.MS a...
Hello, I am trying to learn CUCME. I have a 2951 router and 7821 phones. When I go into telephony-service and do a load, I don't see the 7821 in the list. I have the 7821 software files that I downloaded from Cisco. I can't figure out what needs...
Avaya B179 is registered as a 3rd party SIP device on CUCM version 12.3.1.Calls can be made to and received from B179.If B179 calls another device on CUCM and device is not answered, B179 is not transferred to voicemail.If same B179 (registered on CU...
I have a Cisco 8851 phone with 2 lines on it. First line, works fine I can dial that number from anywhere BUT 2nd line doesn't!!! When I dial 2nd line number, i hear a message saying 'call can not be completed as dialed,pleas consult you DIR'. and ri...
I provide support to user's with our company. I am kind of new and reaching out for some better insight. I have a user that appears to be the only one out of her department who can not view the logs of inbound and outbound calls she receives from Age...
Hello, I have some phones on 9-3-2 that will not upgrade, same behavior as in the following topic: https://community.cisco.com/t5/collaboration-voice-and-video/cisco-8941-8945-ip-phone-stuck-or-frozen-with-quot-upgrade-in/ta-p/3145749 When I try to i...
I have a problem that calls through VPN connection between two sites with sip trunk are established well (Signaling) but for media (RTP) they sometimes are one-way audio or no audio at all.There is a VPN connection between two sites by Fortigate. The...
