Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
CP7960Hi I'm helping a friend who's got a UC520 and about 10 x CP7960 Ip phones that he wants to add to the UC520. Problem is the phones are currently running a MGCP firmware version (P0M3-07-3-00) and they require the SCCP firmware. I tried to upgra...
CUCM one of the branch no incoming or outgoing call
Hi, Can someone clarify me the basic difference between Route Pattern and Translation Pattern? Is there any relation like incoming call to cucm handled by TP and Outgoing calls from cucm deal by RP? Please correct me if am wrong. Simply i would like ...
Hey all.CUCM 11.5.1.12900-21 In IP Phone Services you can specify a Web Link as a Service Category. I have some ideas for using this but thought I would see how it works first. I created a very basic html page with some text in the body. After creat...
Hello - How do I setup a speed dial number to contain a pause in UCM? (Using UCM for Cisco IP Phone 7962)For example, dialing 18008888888, PAUSE for a few seconds, dial 888888What is the syntax to insert a pause? Thanks.
Greetings, When we use Mobility to transfer a call from a softphone (IP Communicator) to a cell phone, it works fine. However, if we have multiple people on a call (like a conference) and then try to use Mobility to transfer to a cell phone, the call...
Hello Everybody! First time positing so I apologize if I leave out crucial information normmaly added to question post. I have been working in Routing and Switching for a while now but I have now been assigned with maintaining our VOIP Network. I h...
Hello,i'd like to ask a quick question: is it possible to change the parameter "Detect Unified CM Connection Failure" which is in "Product Specific Configuration Layout" component of Phone Configuration Page globally in a way that i do not have to ch...
Hello, I have a problem with the Jabber: lately some Jabber contacts are keeping their old callsign instead of the new one. What can I do?Let me explain the situation better: a Jabber is created for the directory number 150 named "Mario Rossi". Ever...
Hello, We have Cisco Unity version 9 and we have one cluster with a publisher set as primary and subscriber set as a secondary. When both servers are running to take calls in port manager, if we access the voicemail from any cisco phone it goes to th...
Hi, We are planning to install a 4351 ISR gateway in our contact center setup (UCCE) to support 450 simultaneous G729 ( medium complexity) calls with the following PVDM's and T1 cards. PVDM4-64 :64-channel DSP moduleSM-X-PVDM-500 ...
Hello, We have Cisco Unity version 9 and we have one cluster with a publisher set as primary and subscriber set as a secondary. When both servers are running to take calls in port manager, if we access the voicemail from any cisco phone it goes to th...
Hi,We currently have a huntgroup setup for all incoming calls on a PRI line that is broadcasted to LineGroup1 with 4 extensions for 15 seconds. In the event there is no answer in LineGroup1, the call moves to LineGroup2 with a single extension (299) ...
i am planing to deploy new 6000 IP phones for customer- customer have existing 1 unit of BE6000M and 1 unit of BE6000H , can they re-used and cluster for support 6000 user/phones , if not for cucm server which one is suitable for support 6000 phones...
Hi everyone, I am facing an issue with installed JDV MSI on Windows 10.sometimes, between 1 to 2 hours after everything is working fine, we are not able to make video calls using JDV.Video is enabled on the phone but when the problem occurs we see th...
