Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi!i've just got a Cisco 7821-3PCC Phone, and successfully registered it to my SIP server. The phone is reachable and calls from my old Cisco phones to the new one works just fine. If i try to call my phones using the new one, but the phone just says...
Hi There,The common device configuration field at the phone level defines some settings for the phone such as softkey template, MOH etc.I think the UDP should overwrite the setting when user logged in on the phone, but I found that the common ...
Hi All,From CUCM 8.5.x If I have changed any configuration on "service parameter configuration". Is it required the any service or cucm restart?Path:CUCM CM Administration >> System >> Service Parameters >> Call Manager ...
have cucm version 7.0.2.10000-18. I have ldap sync with AD. I've imported phones and have been successfull at getting the association of phones to users to work. I cannot get the primary extension to update. I have only one instance of this extension...
HiCodecs in Regions cannot be found in cucm. Please see screenshot attached. Where it is? Thank you
I am having an issue with SNR (to cell phone) when an external caller calls in via POTS (FXO) the call is directed to a hunt group, all the extensions ring and the call is received on my cell phone. When I try to answer the call the call does not con...
I am using an 8811 and when I place a call on park , the Parked call stays on the 8811 (phone). I can pick the call using the parked extension so it looks like the feature works however I have never seen the Parked call stay on the Phone that parked ...
Having an issue at a client's phone system - apparently they've been able to dial internationally no problem up until around a couple of months ago. Their IOS configuration hasn't been changed from what I can tell and in talking with Spectrum Busine...
Hell team, We have CUCM 11.5 and four different locations with PRI. We have enabled logical partition to restrict the call transfer, conference call to achieve DoT rules and regulations.But when we enable the Conference now, its working fine for inte...
Please i need an urgent help. We have outgoing calls id for all DN as 81026888 while few users are allowed to use their normal DN for outgoing calls. Of recent all the calls stop using 81026888 as the caller id but 81026000. I changed the calling rou...
hiI have some IP phone registered to cucm, there is a phone display a fork nearby the Directory number , but the phone registered to cucm is OK, and call is good.
Hi Everyone, My customers are encountering a weird issue when they are already engaged in a call and they want to decline the second one both calls are dropping. I attached the screenshot from the customer, basically whatever the customer chooses fro...
Hi All, Sorry if this has been asked before, I am unable to find a clear answer. I have a heap of cisco IP phones and would like to know what I need to make them work. So far I have done a little research and from what I can see I need the following ...
Hello,I have a strange problem with a small installation of few phones, a 2811 and an external SIP provider (remote asterisk pbx). I've been trying to solve it for long time now but cannot see the light.The sip-ua agent is trying to register a 9* lin...
I was wondering if someone could help me out with a theory question. I think I understand the basics of how the FAX modes work (pass-through, T.38 Relay), but I'm lost as to what settings really matter and where. For example, we have:fax machine--Ci...
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