IP Telephony and Phones

Hello, I am getting the invite from carrier with +1 on the SIP-Req-URI/From/TO fields etc. I need remove the +1 and keep the remaining digits. For example, see below. I want to remove +1 and keep the remaining. What will be the best way to handle the...

 Hi everyone, I have integrated CUCM with Genesys Contact Center but genesys are unable to update CLI of transfer calls from CUCM, From Cisco side we send original Calling Party# in Remote-party-id field. Is there any way we can send Calling party of...

Good afternoon, I am in the process of building a CUCM cluster using 2x Cisco UCS C220 M5 Servers (BE6000M build). I booted both servers up yesterday and normally they boot straight to the VMWare ESXI install kernel. Server #01 did but Server #02 did...

Hi all, I configured caller input with personal greeting on a user's voicemail box, and if caller presses 1, the call will be transferred to a native call queue with a customized MOH that the caller will hear it when all hunt members are busy. The is...

COBRAS Import for Connection.exe won't install on my Windows 10 PC. When I double click the file, I get the spinning icon for a second, then nothing. I had no problem installing and running COBRAS Export, and no problems running any other exe file. I...

I am not satisfied with the way Hunt Pilots with queuing behave in our environment.  We are currently on CUCM 11.5, moving soon to 12.5. I haven't seen anything that looks much changed in 12.5. Expectation 1 - if I turn on queuing, I want the caller ...

There was a post about Chromebooks and Jabber from 2019 but with newer versions of Jabber out there is there an updated list of what Chromebooks, if any are compatible with it?  With COVID and working from home we're becoming dependent on Jabber for ...

Hi,I have one CM in the main site and VG in the main site and the remote brance, CM version is 4.2, H323 is configured on the Main site VG and it is working fine. but in the remote site H323 is not working such that the call doesn't land on the opera...

Hi Guys,I have this bundle of router:CISCO ISR4321-V/K9 Cisco ISR 4321 Bundle, w/UC LicenseI want to connect it with my FXO line to call outside. Do I need to buy CME-UL and PVDM4 card?I want to call local network and outside calls. Thanks, 

HelloI am installed SIP with cnf.xml and xml file and all sip files and upgrade to cisco ip phone, And worked as fineNow i can call from zoiper to cisco ip phone and ring with listen between them,My problem when I need to call from cisco ip phone to ...

Hi, I'm facing the following problem: There is a H.323 Cisco voice router with analog FXS ports. When I place a call to the router, it generates the ringback tone and sends it back to the VoIP network (according to "The local DSP will be respoinsible...

Hello All, Can anyone give any advice on how to perform bulk line update for over 4000 UDP profiles. Our environment is cucm 10.5. We need to modify the max call and busy trigger  settings on all the UDP lines.  Can anyone provide any detailed step g...