IP Telephony and Phones

I am using local route groups that is new with 7.01. It all works well, but the examples given in the literature seem to only apply to all the voice ports within voice gateway(s)to be equal. What happens when I have separate LD and local trunks and...

Hi,I am running callmanager 7.0.1.11000-2 and have a 7962 phone with 2 7915 expansion modules.We configured on the 7962 device 2x24 buttons.When we make a new device button template it only shows 1-42, meaning I miss 12 buttons from the second 7915 m...

Hi all,We're deploying a CUCM6.1. Customer has a question with regards to CFwdAll.Let's say that Phone B has set CFwdAll to his personal Mobile phone MB! If phone A calls phone B, it should be forwarded to the mobile phone MB but phone A should not s...

Hi,We are facing a problem of dialing to missed numbers on IP phone since the number received on IP phone does not carry either "0"(Domestic Code for dialing within India)or "91"(International Code for India). To resolve the same,we searched on Cisco...

Guys,I am at a loss on how to confiugre the external directory for CUBA.There is no information on it in the CUBA documentation..any ideas?

Is there a way to have an agent login as another desk into IPCC where they receive agent calls to that phone without using Extension Mobility?

Is there any reason why I wouldn't want to install the UCCX supervisor and agent on the UCCX server it's self?

I have configured a hunt group where if no one is available, the called gets sent to the voice mailbox of the pilot number. I want to have it show on the customer's phone when a message has been left in that mailbox, but I'm stuck. Our vm system is...

Hi again all. Im trying to help a customer out that has a UC520. They complain that the volume on the phones is low when trying to conference someone in. I have walked them through turning their volume up when offhook, but they say its still not l...

Does anyone have a document that talks about how to setup CME for the first time?

You guessed it. The time on the phones is wrong!Im set for NTP reference to hit my Domain Controller, which was patched and has the proper time on it. However the phones rae still an hour behind.I have reset the date/time group 3 times now with no lu...

Dear Sirs. I want to place "#" symbol at the end of each dialed string. The only way I have found is to use NUM-EXP command, but I can not use "." as a wildcard mask.Is there another way?EXAMPLE:RO1(config)#num-exp exRO1(config)#num-exp 79140016914 7...

Hi,I would like to know that how we can get Cisco 7975 IP Phone Default Back Ground image. Is there any way we can down load from cisco IP phone/CCm/Cisco web site. ?????If any body know this Pls reply to me.

Hi, We are integrating a PBX to CM through a gateway using MGCP signaling. The gateway has a 4-FXS/DID card. I noticed when I was configuring the gateway in CallManager it had a mandatory field called "attendant DN". I thought digits could be passed ...

I'm trying to upgrade the IOS on cisco 2821 box. The current doesn't recognize my T1 card. Do i need to get Technical support services agreement in order to do that? I couldn't download the software