IP Telephony and Phones

Hi all,Can Microsoft AD contacts be synchronized with CUCM6.0.1? We are synchronizing users and were previously syncing contacts but this mysteriously stopped working. Do contacts sync by default or is there a setting somewhere that needs enabling?Th...

We are running into a problem where incoming callers are getting voicemail prompts before they hit the exchange autoattendant. Currently all incoming calls are hitting extension 100 (receptionist). If no answer after 15 seconds, We have it callforwar...

Hi,I have configured in CCM an Ericsson H.323 gateway (for use Ericsson DECT Phones) when an Ericsson phone calls to an Cisco IP phone i don't hear ringback tone, but if ip phone is busy i hear busytone. From cisco ip phone to Ericsson phone its ok.C...

Hi Community,First of all I would like to thank all those who actively participate on these forums. As a small token of my apppreciation I've setup a UC Wiki which I hope you'll all find pretty useful.The 4 main sections are Cisco Links, so there's ...

Is there anyway for a transferred call to go back to the DN that transferred it? For example, Extension 1234 answers a call then wants to transfer it to DN 4321. 4321 does not answer and the call forwards to the receptionist. Is there a way that t...

Hi,I have CM6.1 system and all phones can access corperate directories except 7912 phones. When press directory button to access corperate directory, get message says "service unavilable". If anyone knows how to trouble shooting this, please help.Tha...

Guysi have a PRI MGCP gateway configured going to CCM 4.2. the gateway has the caller id DN configured. everything is working fine. we now have a Manager Private line that has been configured with a New PSTN number. again, everything is fine incoming...

In Call Manager 6.1.1 on the Directory Number Configuration page, there is the Call Forward and Call Pickup Settings Section and in this the Destination.Is it possible to select more than one destination?Ex: For busy no answer can you put in destinat...

I am using a callmanager 4.1. I know that this CMM does not use device licenses. I used to have about 40 Ip Phones registered on the Callmanager. At a time, some of the phones started configuring IP "CONTINUOSLY" for days and when I try to add new ph...

Hi,We got some 7940 phones over here running on Unity Express 1.1 2 and CCME. Even after when we checked all the voice messages the phones still display the message waiting indicator. I went through all the phones and there aren't any messages left i...

We are currently running CCM 5.1 on a network with about 40 cisco IP phones. MOH works perfectly for transfers within the network. However, for incoming calls, all you hear are 3 beeps that keep re-occuring. How do we activate MOH for external calls ...

I was configuring VG224 gateway for MGCP but removed the config after. This also removed the default MGCP profile. it no longer shows in the running config.how can i Bring that back.