Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiI am having a strange issue when I try to record a new message using my extension. I had done this in the past using my same office line but cannot get the line to work now.I click onthe record button in the Greetings window, it is pointed to my ex...
I have an Avaya and an Alcatel switch that I would like to connect via CEoIP.For some background, we initally configured (successfully) CEoIP between two Avaya switches. Calls were clear.Now I have two 2821 routers setup, one connected to the Avaya ...
Hi, When I add 2nd lines at the call manager and press reset phone at call manager, phone got hangs, and no response at all. And I have to unplug and replug in the lan cable to take effect, and the phone works normal then.Call Manager: 4.2(3)sr2bOS: ...
Guysi have a request from a customer. basically, they want the ability to issue users (Students) a card or code with a dollar value say 30 dollars, which they can then use. once the money is up the call is disconnected. this will be on a CCM 6.X syst...
Does anyone know if a Device Pack is required to use the 7921 with CCM ver. 4.21? I see where the phone is supported but need to know how to discover if a Device Pack is required. It's for an upcoming project and can't access the servers.Thanks!
Hello:I am configuring a gw h323 to register with a gk, but don't work. I have configured the gk with the h323-gateway id zone ipaddr IP and I have activated the gw with the gateway command.With sh h323 gateway ras I see that there is 0 registration ...
Is anybody aware of voice recording software/application ? For example if somebody calls an extension the conversation needs to be recorded for legal/other purposes.
HiI am having a problem in that when I go to add a 7906G or 7911G phone on CCM 4.1.3, the phone type is not listed. Do I need to upgrade my CCM in order to get it to support these phones or can I download a device pack to support these phones on CCM ...
Hello,Any ideas about where I can find a Denmark based Numbering Plan for the CallManager ?Thank you in advanceBest regards,Pan
I would like to play a “this call may be recorded†message before a call is sent to a DN. If possible I'd like all calls at a remote location to experience this whether they reach the auto-attendant on the main number or call a user direct via a...
I am transisiting into an install and deployment position. I currently do mostly troubleshooting on Call Manager 4.x, 5, and 6. What are some of the rule of thumbs or install pointers to always keep in mind when installing or deploying equipment. ...
I am trying to find the latest software download for attendant console, but it appears, whenever I click on the link it puts me in a loop. Can someine please point me in the right direction, or post the link that will take me striaght to the download...
hello Friends. i know in CCM 4 and below it is called DC directory. I want to know in CCM 5 and above version how DC Directory is called. In ccm ver 4.x it is installed along with ccm. but in ver 5, 6.x DC directory is included? or we have to use o...
Hi,We have multiple CallManager running in our Organization, we have 4.1, 5.0 & 6.0 CM's. I would like to know how to change the background image of the IP Phones, I have seem couple of friends uploading the Company LOGO's, I would like to do the sam...
We have Unity 4 with an on call phone that people accidently turn turn off notification to. Is there a way to prevent people from turning off the user from turning off notification?
