Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I had an IPVC-35XX type conference bridge registered to CallManager (CUCM 6.1) previously. The bridge's IP address was changed when it was moved to another segment.Now, when I delete and re-add the bridge using the same MAC address, the old IP...
Having issues with connection to a ISDX.CUCM5.1---2801 E1 qsig---ISDXCalls from IP system to ISDX cased phones are OK, when you dial from ISDX side to IPT side get a number unobtainable tone after first 2 digits are dialled.Anyone got any ideas.
HiWhat is path in Cisco.com to user locale?I want do download of user locale PortugueseCCM 5.1(3)Thanks
I downloaded the correct locale (NL) for my 7941 and 7961 phones.The 7941 updates correctly, the 7961 fails and remains US. How can I troubleshoot this?Regards,
Hi, would really appreciate any help on this, I'm not sure if it's possible to do.I have 2 DDI, 4 basic 7911 single line phone, 4 extension, one for each phone.When either DDI is called all extensions ring this is working. My questions is how could I...
hi,i wanted to add 7945 ip phone on the ccm so i down loaded the lattest firm ware. but i wanted to get lattest sr information can you please help me on this matter
Hello!We are running Callmanager 4.1(3)sr3c. We are also running Informacast Berbee and we have everything integrated in Active directory as well as Unity 4.0(5)The application event log shows:Error: kCtiProviderOpenFailure - CTI application failed ...
Hello,I would like to configure a non-Cisco SIP endpoint (fax) on a CUCM 6.0(1).I followed "Configuring Non-Cisco SIP Phones" from "Cisco Unified Communications Manager Administration Guide" but the status is "unknown".Is there another specific proce...
Hi all,With CCM 5.0 or above, we must have an SFTP server to backup CCM/CDR data. Does anyone give me a recommendation of which SFTP server software to be installed on Windows 2k3? (I have used OpenSSH but I just want to know the best applicable soft...
Hi,I have a Unified Call Manager 4.2 and a Jtapi user created to 'connect' CCM environment to a CallCenter software. I am heaving problems with some routing points. When I make a call to an RP it takes around 10 seconds for the RP to respond and some...
I want to change the time displayed on the IP phones. What should I do? Can I change the time of the Windows platform? Is there any other changes I should make in CCM and Unity?
Hi ,posted this question yesterday but it seems to have dissapeared ,we have 2 Call Managers ,1 main and 1 backup ,is it possible to change the cluster ID`s ,and if so what is the process and what will the impact be. Any help will be appreciated.
It all started out with not be able to receive faxes, but I can not even "call" the FXS ports. I have connected (for troubleshooting) a regular analog phone which (same as the fax) can call out, but it does this with a anonymous number. If I call the...
I have a 7970 phone that is not ringing it flahes but does not ring.I am running CME 4.1. When you put it on a speaker you don't hear dial tone. Even if you add other extension on the other lines the phone does not ring. I checked the settings on t...
We've get the problem in fxo port that user get silence tone when make outgoing call in this port. When I use RTMT to monitor it, I find the port status is busy. Also, I enter "sh voice port sum | inc fxo" and find this port is up and off-hook. I've ...
