Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello everyone, I have an issue with one of my Unity Connection. It recently saw that it was never properly activated. It was not a problem because it works anyway but yesterday I had to change something into the user options. You should know that ch...
Hello,I've been having some weird behavior with a recently implemented CME solution on ISR4331, all 8851 phones.1) group pickup activates call forward to the first digit of the pickup group (the pickup is successful)2) a call transfer from phone A to...
I'm not quite sure when it happened, if it was after an upgrade or a recent reset of all phones but we've had several complaints from our end users that if they are on headset during a call and then when they end the call, the headset light doesn't g...
I am mostly a network guy, so please forgive my lack of understanding. When RTP packets leave a router from a loopback interface that involved in NAT, it appears that the source IP remains unchanged. We were attempting to solve a NAT/SIP issue where ...
I have Cisco Emergency Responder Administration System Version: 11.5.4.40000-2I am getting the following error which I know mean I need to renew the license but I want to know how it relates to the issue that I am seeing.Here is the error - The syste...
I have added an EnGenius SIP Durafon phone setup to our manufacturing environment to handle remote coverage for roaming supervisors, where no WiFI is available. The phones work great, but I do not get a dial tone after pressing 8 for an outside line...
Dear All,I am planning to enable persistent chat on Jabber, but I would like to test it with 1 or 2 users before I make global changes. Could you assist me with this, please.Thanks in advance.Regards,Syed
Hi guys,can somebody please shed some light on this?A customer has Issues with already installed UAC Standard after he did a Windows-Update (from 1809->1903) on his Windows10 system, before it was working properly.Firewall is not the issue, this was ...
Hi everyone !i need just one information.What is the higher version CCX supported by client Wireless Ip Phone 8821 ? To use CCX version 4 for exemple, do i need a specific licence or basic is accepted ? The reason: with my AP 1832I + IP Phone 8821, ...
Greetings,I have cucm publisher and subscriber with unity publisher and subscriber 11.5 on VMware. Due to some reasons I need to change IP Address of all 4 servers.licences have also been installed. kindly advice.
Here's the basic background:The remote site as two connections back to the data centers. Single DMVPN cloud per transport. Transports are MPLS and Internet. On the Internet side there is a device, inline, that encrypts the GRE traffic (long story,...
Hi, I got one GSM gateway device with many simcards that has a shortcut number ( 0xx12345678)I want for any calls coming on this number to be translated into internal extension (1000) can you please help me what should I do on the Router in order to ...
Am trying to call from CME to CUCM getting the below error. Calling from CUCM to CME is successful. Below are the logs while calling from CME to CUCM(Version-7) which is not successful. Please advise. 015022: Sep 30 15:18:56.787: //218719/4EA4AE8283F...
Hello, An update/upgrade was done to some of the phones in our call centre on Friday, and today some of our CSRs are having issues with their hard phones. Several times when they have received calls, after the customer hangs up their headsets sound ...
Hi All,Like to get a clarity on Publisher migration to a different location part of diff subnet.:Scenario-I: The CUCM Cluster at Location X includes only the PUB to which 200 users are registered and incase of PUB going down, SRST is there. The PUB i...
