Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all, I have noticed in recent years Cisco is migrating away from SCCP and H323 and doing everything via SIP protocol. While I have not used the gatekeeper functionality personally yet, I have seen it implemented in other deployments, for inter-sit...
Hello community! I have a CP-8851 phone with 5 lines. I am responsible for 2 of the 5 lines. I would like to silence the ring of incoming calls for the 3 lines for which I am not responsible (to help me focus). I do not want to change the ringtone or...
Hi All,Am trying to install the SSL certificate on CUCM 8.6 to avoid the Web Security error while logging to UCM Admin & User page.With the reference of below link we sent the CSR to CA get the Certificate.http://www.cisco.com/en/US/products/sw/voice...
I have three 9971 phones all registered to the same CUCM. They all have the same firmware and as far as I can see all three have the same settings include video enabled, etc. However, one of the phones cannot place video calls. The camera is workin...
Good morning,I am attempting to figure out how to use a SBC to rewrite a SIP Invite and extract the Presence Information Data Format PIDF-Location Object (PIDF-LO) and rewrite it in a standard Automatic Location Information (ALI) format.The PIDF-LO i...
Hi all. I have a client who is complaining about a loud crackling noise whenever they try to make a call. The noise stops as soon as the person on the other end answers the call and the actual conversation starts between the two parties. So the probl...
I have a request to find who called 911 from an IP-Phone. I tried dialed number analyzer but it requires a calling party which is what I am looking for. Can anyone assist on how to find the number that called 911.
Hi all, I have a CME connecting to SIP ITSP for routing PSTN Calls. When the PSTN caller call the SCCP internal extension and the internal extension do a consult transfer , it is not working. however, blind transfer is working. Consult transfer is wo...
The data sheets all say the 6800 / 7800 / 8800 series phones support SRTP, but I cannot find a way to enable it on the 3PCC models... not in the UI nor via XML. Am I missing something? The administration guide is the most specific thing I've found; t...
Hi all,Recently I witnessed a DHCP flood on a network which was started by a 7942 Phone (firmware v. sccp42.9-3-1). After power-cycling the phone the DHCP Flood stopped and didn't happen again. I am more interested in understanding the log message th...
I am now at the point that i created my own config file (SEP005F86914C39.cnf.xml) but it has trouble verifing it can someone please help where I am going wrong. I got the text from HEREI'd like to connect to skype connect here is the values they gav...
Hi everyone, I've installed a CUCM version 10.5. I've got the warning, that the DNS is unreachable. By running the command: utils diagnose test, I can see that all terms are actually passed.I've restarted the Tomcat services as well. Im working with ...
Hi,I have cucm and uccx 11.5 configured ,integrated and deployed. We have contact center working fine and now i want to configure another contact center for other agency. I can call that trigger number internally and works fine, but when called from ...
Hello All, If I change any of the settings in my current authentication rules will that only apply to new voicemail users that get created after the change? ie. if I change the minimum credential length from 6 to 8, will users that had 6 previously ...
I've got a hearing impaired customer with a bluetooth enabled hearing aid. It interfaces via this thing called a Surflink Mobile 2 by Starkey. It works fine for iphone and android phone bluetooth connectivity. They can take calls, place calls, etc...
