Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, On Cisco CP-8851 when my manager intercoms me I pick up the phone to talk to him. However, I tend to forget that I have to press the intercom button (actively clicking a picking up button). Basically, I want to the intercom to work like a phon...
Hi All, I have cisco cp 7821 with sip version sip78xx.10-3-1-12. im trying to register the ip phone to mitel system but it will not registered. May i ask for your help/recommendation about this case. Thank you very much
I have a 3rd party IVR that connects to CallManager by a SIP trunk. Is there any way to forward calls to voicemail or another device if the SIP trunk returns a 486 BUSY HERE ?This IVR is only licensed for a certain number of concurrent calls. Right n...
Hi Experts, Just want to confirm below queries: 1. Ephemeral Ports> For TFTP, from the Cisco's official firewall guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/10_0_1/CUCM_BK_T537717B_00_tcp-port-usage-guide-100.pdf), Ephemeral ...
Just programmed a new 8861 with 3 KEMs, when the user selects a page button the bottom of the KEM it auto-dials the last user on that page. Any ideas?
Has anyone managed to add/import any Cisco 561/562 headsets into CUCM?We have 20 of these headsets but can only see one on the CUCM inventory which was automatically added, we cannot work out why only one and how to import others.
Hi, I have a customer to complain the CallManager always cannot capture the Trace Logs for the TAC troubleshooting. It is because it was overtime to capture the logs. The User-A opened a helpdesk case about his IP-Phone on 3:00pm today and claimed hi...
CM 11.5, our set up is PC's piggyback into 8851 phones in our campus environment. We have users who remote desktop into their machines remotely and complain that their access is a problem an issue out of hours. They claim it is our Energy saving se...
Hi guys,I have a problem to make work call-forwarding on my IP Phones Cisco 7942 model. When an external phone (PSTN) calls on an IP phone of the company (where forwarding to an external US national number is setted), the forwarding is not possible a...
I'm setting up Home Lab for CUCM and a couple of IP Phones. I've got CUCM, CUE, IP Phones, and CSR1000v set up virtually on ESXi 6.7. I want to be able to send and receive calls to the PSTN now via a SIP provider. Everywhere I've read, it states I ne...
Hi, I have to add 48 endpoints on Vg320 with extensions on them. This https://www.cisco.com/c/en/us/support/docs/unified-communications/bulk-administration-tool/118882-config-vg-00.html guide didn't mention if its possible to add/edit only 1 VG and...
Hello, I want to buy a bundle ISR4321-V/K9 but i don't know what is included. because I want to install 2 X FL-CME-SRST-25= and 2 X NIM-4FXO and one PVDM4-32I need to activate the SRST service for 50 phones and I'll need transcoding on that router....
Hi,i have model 8945 with default firmware version sccp 9-3-1-19 and upgraded this model inside call manager to the latest version SCCP894x.9-4-2SR3-1. the problem is when i connect new 8945 to register into call manager it is hanged up .i tried to...
Do anyone knows what is the purpose of configuring backhaul on MGCP.. I understand when MGCP-PRI backhaul interface is configured , q921 will be terminated on the MGCP gateway and q931 signal will be sent to CCM . But what i don't get is whats the ...
i have cucm 12.5 and voice routers with 16.10.2as you know when i add mgcp gateways in the cucm it shows "not trusted" , i need to make the traffic between the mgcp routers and the cucm pub+subscribers secure , some people suggested creating ipsec tu...
