Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello Community, I recently installed 8 VG20XXM analog gateway to my CUCM cluster via SIP TRUNK but seeing this error; Not In full service (please check SS). In the SIP on CUCM, it says; status down, status reason local=1 I have another model g...
Dear Support community. I only know Tiger Billing server but maybe some of you have different recomendation ? We want to rack outbound calls for a group of agent's but dont want to use UCCX. Andy ideas ? Christian
Hi I have Cisco 7925G telephone with SW-CCME-UL-7925 license Do i need to buy a SW-CCME-UL-ENH license for this phone to "legal" work in CME mode in ISR4000? If I will have SW-CCME-UL-ENH and SW-CCME-UL-7925 for 1 phone, is that mean I doubled my p...
Hello, I have a problem with changes in Cisco Call Manager, if I want to change anything it doesn´t work. It is because of Publisher is down (server crashed), and there is no way to repair it. Q1: Is there any way to recover publisher, if I don´...
All, Any ideas how I can approach this one guys.. Call legs seems to keep stacking up on CUBE as per below: CUBE-01>show call active voice compact <callID> A/O FAX T<sec> Codec type Peer Address IP R<ip>:<udp> Total call-legs: 64 932 ANS T0 g711a...
Does anyone out there support an on-prem CUCM <-CUBE SBC-> Exchange Online Unified Messaging (Office 365) integration for voicemail? With Microsoft announcing no more 3rd party PBX / SBC integration support as of July 2018 what options are people con...
Hello Team,When I'm trying to access CallHistory from Reports menu It gives me bunch of "undefined" numbers.(see attachment) Would you give me an idea how to get rid of them and where they come from ?And more common question , how CUE pull this log f...
Hi, I'd like to route incoming calls in a PSTN Gateway originating from a CUCM (SIP) based upon the calling number. Here's the scenario: we are using Standard Local RG to route call to the appropriate GW upon associated Device Pool. Within' the sam...
I have a user that toggles between remote and onsite. She has the same problem in both environments. She will be on an active call talking with a customer. Quality is good....however intermittently she has an issue where the IVR operator butts in...
Can some body explain difference between G.711ulaw and G.711Mulaw
Dear All, We are planning for upgrading CUCM and CUC from version 8.6 to 12.0. We are already in virtual environment .We are upgrading to new hardware we like to upgrade and migrate to new version. Can i use the PCD for this process. I am going wit...
Hello, Music on hold is not working on SIP trunk as its working fine with internal calls CUCM>CUBE>ISP will appreciate if you can me help out on this
Hi,I have a message 'The system is operating with an insufficient number of licenses. If additional licenses to cover the shortage are not configured in your Enterprise License Manager within 9 days, you will no longer be able to provision users and ...
i need to know if cisco cme 2921 version 10.5 support feature of Jabber or not !! i really need this information
Hi Guys, I bought 135 Enh plus licnese which should support 270 devices, but when I installed it in CUCM 10.5 the call manager consumed them as 135 not as 270! How can I solve this issue. Thanks for all Mohammad
