I am attempting to configure a new Smartnet Collector. I'm at the point of where I need to "Provide Service Certificate from the service portal you plan to use this collector with" When navigating to the Smart Net Total Care portal and then to All Co...
Hello,I've completed my contract registration but am unable to access the SNTC portal, even though my account already has SNTC roles assigned in the CSAM Portal.Erdem
Hi I had register mmy customer and associate SN and Contract Number in the Smart Net Total Care Portal for registration. and he is still unable to access the portal.
Hi Team,We need your support to change our Delegated Admin.Thanks,
Hola, the client is having SNTC looping when they enter to the SNTC portal to generate the Token for the CSCP. between this page and what can be done in this case. Saludos, Gerardo Andree Mejía García.
Just setup v2.11 of CSPC and initial Web GUI login - Not getting prompted to setup new password as the setup/quick-start guide states. CLI admin/password does not work. Any ideas?
I am trying to have my colleague access sntc and every time she tried it, it redirects her login to get registered. I have added her in the CSAM already. Can I have someone look into this issue. From other post, this issue is at the back end of th...
One of our user receive an email from customerexperience@path.cisco.com , Subject: Your Cisco auto renewal summary. What is this? we advice the user to not click any links on the email.
Hi guys, what's up?I would like to know if it is currently possible to install the Collector in the cloud, more specifically in Azure.
Hi,when we login to our SNTC portal it does not show any related hardware.for example stack switches only show the Master switch details.SNMP is all enabled and injected into our local CSPC.any ideas?
I have been granted access but can see nothing
Hi, I currently have an active contract but am unable to access Smartnet Total Care.
Customer is trying to utilize APIs, but I don't know how to help him get the access he needs. I read another post and even tried accessing CSAM internally and I get the same error as the account SE. Here is the post that talks about the wrong/no perm...
Failing to upload CSV to SNTC.
When I try to log into the SNTC portal, I get auto forwarded to promo page. It says I don't have access when I am able to see my account on the Access manager page
