Resolved! CSPC Timesync Confusion
Is this a bug or a feature? Timesync appears to be working properly even though it's confused on whether it actually is or not, I just thought you should know.Thanks,Leonard
Forum Posts
Hi Team,When trying to register with Smart Net Total Care, the Delegated Administrator listed is not associated with our business.Can we please have this addressed so we are able to register with SNTC
As mergers and acquisitions happen, I'm going to end up with some Cisco c220 M5 servers, but I don't know the exact origin of these or contracts they were on.Can I add these to my SmartNet? it looks like their EOL is in 4 years so they will be decent...
Resolved! CSCP Software Update
Good afternoon,We are running CSPC 2.11 and when trying to run the software update from within the CSPC via the Software Update tab, it is failing. I had our Security department whitelist the URLs per the CSPC Software Upgrade guide, but it still ap...
Hello, I have been trying to connect my CCO ID to my CSPC so that I can run the software updates. Whenever I try to connect the account through the CLI or the GUI Web interface I am met with Validation of credentials failed. Validation of Credentia...
Hi,We're deploying new CSPC 2.11 to replace the current older version. After assigning IPv4, when browse to the collector via HTTPS for the first time, it does not prompt to create a fresh admin's password. Instead, we got the login screen and can'...
Anyone else tried installing Collector-2.11-B-16_SHA1_signed.ova?What I see:1. VMWare ESXi identifies the cert as untrusted, during the OVA import process2. And, once installed, it enters a reboot cycle, starting at the GRUB menu- AlmaLinux (Shamrock...
My account do not have access to Bug and EOX API. How can I get access ?
When I tried to register for the SNTC Portal, I received the following message:"Your user profile does not have complete address. Please update your Cisco Account profile with the complete address.After updating your Cisco Account profile , rest...
Need assistance and on call support during CSPC upgradation to Ver 2.11 @jboyanob @wsmithtu
I am running CSPC 2.10.0.2 and want to update to the latest version (collector_2.11.0.1_Build-4.zip). However, the GUI update kept stalling, and no progress is showing even I waited over 30 minutes. How I fix this problem?
Hi, my question is to know the justification for going from having 40GB with the VM in 2.10; to needing 1000 GB with the vs. 2.11 I await some comment. Thank you very much
I need to find out who is our Cisco Account Manager. Does anyone know how I could look up who at Cisco is our Account Manager?
Resolved! Can't access SNTC portal
My administrator has granted me access to SNTC but I can't login; when I try I am redirected to https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/stage/#/promo. It has been 36+ hours - please advise on next steps.
Hi TC Team,I haven't accessed the TC portal in awhile, but now, when I attempt to connect, it gives me an error explaining that there is no longer access due to a security vulnerability and that I'll soon be contacted by an engineer. Can anyone expl...
