Activity in Technology and Support
Why is running a Debug different than calling the number direct?
If I'm running a Debug/Reactive Script I can call the Trigger number just fine.If I call and don't have a Debug/Reactive Script running, I get the following message."I'm sorry, we are experiencing system problems and are unable to process your call. ...
Resolved! C418-e FW upgrade failure with LM960A18
I did modem firmware upgrade and modem is not coming upCellularGateway# show versionActive imageProduct name = Cisco Cellular GatewayBuild version = 17.15.03a.0.250119.1745895102..BengaluruSoftware version = 1.0.0Build date = 2025-04-29_02.51Build pa...
Attendant Console Standard - No Errors but No Calls
We have an attendant console standard 12 installation that was working for years but someone deleted the ac user account from CUCM. We've recreated it but are having issues.CUCM cluster is 12.5.1.15900-66 The contacts sync at the bottom, but the call...
Phone does not ring. All calls go to voicemail. Do Not Disturb is off.
Cisco 8841. All calls go directly to voicemail, even though Do Not Disturb is off.
FTD 4100 to 4200 migration in FMC
Hi all. I'm trying to migrate an FMC-managed FTD 4125 HA pair to a pair of FTD 4215s. FMC and all of the FTDs are running 7.4.2.1. Is there any way to migrate the FTD interfaces, routing, etc over to the 4215s? I talked to the TAC and they told me ...
AP down event from catalyst centre
Hey Guys ,I am trying to evaluate how to setup Catalyst centre to send AP down alerts towards our ITSM - Service now . The integration itself is already setup using webhook and it works as such. But we dont want to send just any down event but if for...
CER PHONES
None of my IP phones show up that are plugge into Meraki switches MS250. Is there something needed other than SNMP? do i have to call Meraki?
Cisco 9300 License
Hello, We have 2 Cisco C9300-48T in Stack (Physical Stack), Right now we have "C9300-48 Network Essentials" license installed, but we need to have BGP Functions and because of that we purchased 2x"C9300 Network Advantage" Licenses. Also we have runni...
eero and Open DNS
I have eero WiFi routers. Using the eero app, I have set the main eero to use custom domains set to 208.67.222.222 and 208.67.220.220. The IP address on my opendns dashboard is the same address displayed in the External IP field in my eero app. Yet t...
SIP TRUNK Calls --- SIP/2.0 403 Forbidden Invalid User
Hello to all, Please I need help to resolve an "Invalid user" issue. The calls are not successful. I cannot identify the problem. "debug ccsip messages **************** May 5 17:26:06.677: //615/000000000000/SIP/Msg/ccsipDisplayMsg:Received:SIP/2.0...
Cisco Compute Hyperconverged with Nutanix ISM Field Guide
To ensure the correct installation process is being followed for Cisco Compute Hyperconverged with Nutanix, please refer to the following flowchart to choose the correct documentation for the system being installed: This document covers the ISM d...
jabber on iPhone
Good day team!Today i saw on iPhone error when connecting to jabber. I didn't see any prompt to accept cert issued by internal enterprise CA/Now jabber just says - 'An invalid certificate was declined. Send problem report.'Android phones working fine...
How to prevent guest mac address to register in ISE as guest endpoint
Hello,I have a specific use case I'd like to verify is feasible. We are installing wireless sensors that will perform synthetic tests. These sensors will connect to all accessible access points. For example, WS-1 (Wireless Sensor) can see AP-1, AP-2,...
Resetting a Cisco Air Cap 1552E access point to factory defaults!
I am trying to reset a Cisco Air Cap 1552 E access point back to it's factory defaults. I have tried every mode button press and release from what I read online, but nothing is working. I do not have an option to reset it via a controller. Can som...
FTD 7.0 w/ FlexConfig upgrade to 7.4
I am planning to upgrade FTD 7.0 w/ FlexConfig on:ECMP Zone (1 outside interface and 2 inside interfaces)EIGRP configurationtowards FTD 7.4I understand that the FlexConfig on ECMP zone and EIGRP are not supported but must use GUI to config / re-confi...
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