TelePresence and Video Infrastructure

Good afternoon, I have a problem with TMS 14.3.2 and Conductor XC3.0.3. When a conference is active it shows in the idle Conductor tab and I get this error: 13/01/16 11:20:41           ConferenceError                             SDS_CONDUCTOR        ...

Hi, We understand that the SX20 support up to 2 microphones but we wonder if there is a way to connect 3 using some "Y" adapter or 3rd party hardware? Thanks! Chris.

I am running TMS 15.1.0 and have started using the upgrade feature.  I am able to upgrade my MXP's with no issue but can't get the EX or C series to upgrade from TC7.3.3.   I have the release keys for TC7.3.5 but when I try to run an upgrade to eith...

Hi, I was wondering if it was possible to create a custom banner for a telepresence meeting. We would have 6 endpoints in the meeting and each would have their own custom banner (similar to a newscast with a name and some other information at the bot...

Hello team Can you please give me a deatils on the number of input power supply required for a MX700 with dual screen & dual cameras.Is this device comes with a inbuilt POE injector for the touch-10 ? Regards Sulfi

Hi Community, I have an issue regarding recording on TCS. From TCS web interface, if I will initiate a recording to a CMR on Telepresence Server/Conductor protected with PIN the recording starts but i can't get in on the conference even providing the...

Good afternoon,            I'm hitting an issue all of a sudden that started happening last night. Jabber connects successfully for IM and presence services from the outside, however, the phone services fail now. I reset all the devices involved onc...

Hi My customer want's to have a reporting about the TPS/Conductor usage. He has a VCS centric environment. Can I see somewhere how much (in percent or so) of the current license or capacity is used? Thanks for any feedback. Best Regards, Daniel

Operator conference option is not available in TMS > Monitoring > Conference Control Center on any scheduled or Ad Hoc conferences. Is that option visible only to the admin user? Please help. Version of TMS 14.6.2 and endpoints are managed by CUCM. ...

Dear All, I need change the default image(attached) which appear while joining any MCU and have to insert my company image/Logo... How i can do...? Kindly assist .

Hi,  Please which key to order to activate secure management HTTPS for MCU 4501 ? Thanks

Can you use TMS to manage multiple MCUs, say some MCUs for ad-hoc conferencing and other MCUs for scheduled?