Unified Communications Infrastructure

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I have a helpdesk voicemail box that has a greeting "Hi... if this is an emergency, please press 2".  After they press 2, the call gets forwarded to another extension.  The transfer rules specify the call to be transferred to another extension (7051)...

vincehgov by Level 1
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  • 3 replies
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             HI All , I am going ot integrate cucm 8.6 & mgcp VG with right fax . Can you provide me  the document.PSTN---GW----Mgcp-----CUCM 8.0X----SIP-----RightFax Moreover does CUCM 8.6 support t.38 fax protocol??how i enbale T.38 on mgcp VG.Than...

                   I have followed the directions in the "setting up the Greetings administrator" document.  I've read and re-read.I cannot get the directed routing rule to acess the GA.  I set the CTI RP in CUCM with the extension I wanted (2350), a...

mmiktus by Level 1
  • 1624 Views
  • 11 replies
  • 0 Helpful votes

Hello, When using CUPC 8.5.5 controlling deskphone to dial an external number, if external user is busy it sometimes (under unknown conditions...) generates a non user friendly pop up "Failed to start conversation" involving JTAPI.The user is logged ...