Unified Communications Infrastructure

Hi,GW is 2921IOS c2900-universalk9-mz.SPA.150-1.M3.binSM-SRE-700-k9Unity Express Version 8.5.1Getting below error when installing unity express 8.5.1 on SRE-700-k9Got below output by runningDebug SRE-Install allHave re-downloaded softwae twice and ge...

Hi Friends,          How to download and configure the CTL file for Cisco IP Phone. If download is not possible, how can i configure a CTL file in Cisco IP Phone 7960.          I created a dummy (empty) CTL file while i am loading the firmware in to ...

Hello all,I'd like to use a simple xml service that when invoked converts the number of the currently active callerid into a name.If possibel it must be invoked automatically on teh arrival of the external cal to the IP Phone otherwise pushing Servic...

Good Morning I have seen that a solid amount of documentation can be found to upgrade cisco unity mailstore (using the permissions wizard - mapi cdo) to MS Exchange 2010 rom Exch 2007 - but we now want to get cisco unity to be used on a handset only ...

Guys,Please have alook on attached file.Im getting this error in the mid of installation, can any body help why is that so ?Regards

I have CUCM 7.1.2 and H323 voice GW with E1 PRI [ISDN SW type Qsig], i tried to enable Mobile Voice Access and single number reach.- i tested single number reach and it working fine,- but when testing Mobile Voice Access i can not able to making new ...

Dear Networkers,I have CUCM 8.0.2 and Unity Connection 8.0 integrated successfully. I have configured Voice mail successfully too. After configuring the visual voice mail feature, i have the following issue : When trying to consult the voicemail (not...

We installed CA Certificates for tomcat signed by a CA server at our company on all our UCM 7.1.5 and Presence 8.5 servers. After the install and restart of Tomcat Service we were able to donnect to the Admin/User web interface and the new certificat...

Hello,Our Main Call Handler transfers certain calls back out again.  The Call Handler transfer type is set to "Release to the Switch".  Only other option is "Supervise Transfer".  The receiving party reports that they are only receiving the CLID of t...

Hello everyone. We have a unified solution, which is configured with a AA. We were asked to add another AA. After applying the configuration, and let it work, people started to realize that the new AA calls began to be rejected. % IVR-3-LOW_CPU_RESO...

Is it possible to configure a default contact lists and groups for new CUPC users? We are running Presence 8.5.1 and would like to have a preconfigure contact list display when the user initially signs in.

Hi guys i have an issue in My CUDAC, I already installed the Attendant Console Client on the operator´s pc and when i try to find an user by it´s Last Name, First Name or Number extension i can´t find it, and on the Directory Area i can´t see the pho...

Just upgraded from 4.1 to 8.5, are there any new tools for setting up a new site?  (e.g. Region, Device Pool, Location, Partition, CSS, etc?)  Or do i still need to do these step at a time?  i have 20 new sites to set up and some shortcut would be ni...

I wonder if the CUCM with version 6.1 is no rehash of enabling or disabling from phone desktop the option mobile connect , I have seen on websites where this option but my company does not appear Mobility the key that option available.

Hey Guys,I have two unity connection boxes setup in a cluster, one is know by name and the other by IP address. I'd like to change so that both are using the IP address. The node in the cluster that is using the node name is the publisher. Can I simp...