Unified Communications Infrastructure

Hi ,I am going to upgrade CUE from version 3.1.1 to version 8.0.I have new licenses for this upgrade.Do we need to migrate the existing licenses to version 8.0 , if yes then what is the procedure to do so?Also please tell me upgrade procedure of CUE ...

Hi.I'm having problems with the calendar/meeting status integration with Presence 8.5 and exchange 2010.I've been through all the documents regading setting up Exchange 2010 "suImpersonation" etc but I'm getting 401 errors.Errors:01292: 10:34:57.041 ...

Can somebody point me in the right direction to find the specs for the requirements for a VMWear server for both Unity 8.x and CUCM 8.x?

Hello,I have auser whose CUPC status would change to DND automatically, CUPC is running 8.5.1.17660-6.1.34.and Callmanager was running 7.1.3.I found a bug CSCti38227 in Cisco web site and this DND issue should be fixed in CM Version 7.1.(5b)SU4.  So ...

Hello.As all know, Unity will be EOL-EOS in a few years. We want to migrate our customer from Unity 7 to UCx 8.x. Currently the server is MCS-7825-I4-ECS1. I couldn't find about supported servers / hardware for UCx 8.x except on this web page: http:/...

Has anyone came across when you check your voicemail in Unity 8.5 the message sometimes are out of order ?  How do you correct the issues?

Hello,We have just rolled-out Cisco Unified Communications platform containing:- CUCM 8.0.3.10000-8- CUP 8.0.3.10000-4- CUPC version 8.0.153We have LDAP synchronisation and authentication working on CUCM server. I am using the same LDAP server for CU...

Hi,is it possible to sign in with the personal communicator from various PCs (not simultaneously!) AND configure the device security of the communicator for encrypted? Currently, I'm not able to do this. Every time the user signs in from a different ...

I recently inherited a Unity Connection Cluster on 7.1.3 The system is in fail over and seems to have been for quite some time. Backups had not been run for a while so I ran a backup on both the Sub and the Pub. Looking at the DRF files there is a la...

I have a user who's voicemail is looping and scrambling the selections, and she is unable to check her messages. She is the only one having this issue.Short of deleting her mail box and adding it again, is there a fix for this?

Hello,We have had issues with the Synchronization between Call Manager and Presence.  Essentially if a new user is created/password is changed/username is changed in Call Manager the user is not able to log in to Presence until we do a reboot of the ...

My current enterprise has Call Manager 7.1 as well as CTI and multiple other add-on applications. We are looking for a way to allow a supervisor to monitor an agent simply from their 7962 phone. I have researched extensively and the only thing I can ...

Hi,I've running "show voip rtp connections" command from router CLI while i do a call between two ephones through SCCP and nothing shows.. see...CME#show voip rtp connections detailNo active connections foundWhy this happens?..How can i see traffic?....