Unified Communications Infrastructure

Hi All,I have misplaced my Terminal Cable to console to the Meetingplace 3515 Media Server, mp-3515ms-av250.I built one using the cable pinout provided by docwiki.cisco.com:To Chassis (DB-9 Male)FunctionTo PC Terminal (DB-9 Female)2TXD33RXD25GND5My c...

Hi,Our customer is having a scenario in which our CUCM is having a 2811 router with PVDMs as the gateway. Here we have connected to a 3rd party SIP proxy server in Middle east through a SIP Trunk and between the sites we are having MPLS connectivity....

Hello everybody.I want know if anybody can help me about call wait feature on 6900, when is the availability?thanks,

Looking for the CP-AUDIO-CABLE-C= (or -W=) to use when CKEM is added and external audio ports are being used.My understanding it that cable is required because the CKEM covers the audio ports on the 9971.But I cannot locate either cable in DCT.Are th...

migrating 43 users from CUCM 4.x to 8.0, no UCSS in place.To meet the minimum user requirement of 50 for UCL, does one simply "create" 7 additional users by choosing QTY (50) MIG-CUCM-USR ??Does not seem correct, but Netformx will not let me select 4...

Hi! I have unactivated&unused LIC-CM-DL-500= PAK that was bought for CUCM 6.1. The CUCM 6.1 was changed by CUCM 8.0.(3a). I know that this version is still in fact based on DLUs and I want to use those DLUs on CUCM 8.0(3a). Can I do that? My CUCM is ...

I have been asked by management to monitor vulnerabilities on our Cisco Call Manager, Unity, and Contact Center systems.  This would include software updates.  Can anyone recommend some links or and methods they use? RSS feeds would be great, or any ...

Hello Guys,First time poster here, so be gentle...We have a query regarding LDAP Synchronisation in CUCM 7.1.5.A brief background :Our CUCM environment has expanded since we first put it in a couple of years ago. We originally had, and continue to ha...

Good Day,Do you know what SKU I need to buy for upgrade a Call Manager 3.3 to 7.0? (Hardware, software and license)What happend with the DLU or telephone License?I really appreciate any help.Best Regards,Jorge Huaman

hello all,I have a unity connection cluster on version 7.1.3 and a cucm cluster on version 7.1.3when i try to delete a user in unity connection I get the following error This user is integrated with a Cisco Unified Communications Manager end user. So...

Hi,we have been running unity 8.0 and have purached Cisco software support upgrade with it. We are now going to imlement a failover server, my question is that can I get a Cisco Unity upgrade license with failover enabled with my support contract wit...

Hi ;i did a lab test install with CUCM 7.1 and CUPS 7.1 in VMware version, no issue and CUPC 7 able login. I manage upgrade for CUPS 7 to CUPS 8, but CUPC 8 not able login. I verify that and found out the Presence Engine and SIP Proxy service no able...

Hi Gurus,I am having some problems with the UC 520 namely,1) Is it possible to remove the auto attendant?2) I would like when people call in to the main line, it would be diverted to a voice hunt group.    The voice hunt group has already been config...

Hi everyone i have to unity servers vm only with 4000 mailboxs i have upgraded them ot unity 4.0.5 in production everything is working fine.To prepare for unity connection 8.0.2C i have installed Cobras export tool on the unity servers and the inform...