Unified Communications Infrastructure

I have been trying to bulk add CTI route-points via importing. And it throws me below error. Has anyone come across this and what needs to be done to be fix this? Missing key in referenced table for referential constraint (informix.fk_devicenumplanma...

Hello, everyone :in Cisco Meeting Server (CMS), I need to use the flowing pane placements (you can see them in the attached files). And I hope to find any way to costume layout (pane placement) like in MCU (default, rolling, loudest speaker, .....) w...

I would like to create a cucm query to bring information about the extensions, like directory number, device name, Device Pool, Directory Template 1 and Recording Option/Profile.   tks for help.

Hi Friends, The tomcat certificate on the Primary Cisco unity connection server is going to expire soon. This is the third party signed certificate. The unity cluster has two servers primary and secondary, but the tomcat certificate is about to expir...

Working on a CUCM 12.5 w/ a SIP trunk and a few users who are part of a hunt group.  Normal RDP is working for them, but when a call comes in to the hunt group that gets forwarded to them, they have no way of knowing the call is for the hunt group as...

Hi guys I am kind of stuck here.So I have one user which I try to import to Cisco Unity from CUCM. But it allways fails with the message "Error importing user: Phone Number or URI input is invalid."I allready tried to consult Dr. Google but ultimatel...

Hi,I need to provide admin level access for Cisco Prime Collaboration Deployment, to a vendor who is helping us upgrade our UC.I am unable to figure out how can i create an admin account for them? being a newbie to collaboration myself,  i haven't us...

Hello, dear support community.It is CUCM 11.5 (Pub+Sub) with UCCX 11.5 integrated. CUCM with LDAP is configured.Both CUCM nodes are configured in UCCX -> System -> Cisco Unified CM Configuration (Pub is the first).CCM, AXL and CTI services are runnin...

Hi Folks,Looking for a best help here.We are in the middle of a migration in which we have to do the domain name change on our existing CUCM cluster (3 Nodes) version 11.5.1, is there any document which can explain the procedure in detail and what ar...

Hi, We have a request to program a 7925 wireless device for a clinic main DID number.  The problem I'm facing when I tried configuring the device I receive "Shared Line is not support" error. When I checked the CUCM I discovered there is a CTI Route ...