Unified Communications Infrastructure

Hi, We have UC520 with 4 FXO, But I'm using only Two analog line at the moment, Now we have Two Incoming Number 08 9377 3097 (voice-port0/1/1) & 08 9377 0540 (voice-port0/1/0), I am presently still getting some inbound calls to 08 9377 0540,I have st...

Hi everybodyRecently i installed a cisco Unity 8 with failover, but the voice mail port wizard only allow 96 ports to each server, so i need to upgrade to 200 for each server, anybody can help me whit the procedure?Thanks......

I have various users at various time when logging into Presence that are getting an error box popping up immediately after logging in. The error states "Desk Phone Device Unavailable". If they "x" out of this it will select the deskphone and work pro...

Im trying to put my arms around how to size a vm machine for UC apps.  the wiki states certain vCPU for each application and the number of users it will support.  For example: CUCM with 2500 users requires (1) vCPU at 600mhz.      If I ran (3) instan...

Hi All,When the supervisor logging into supervisor Desktop, he is not seeing any agent details.Attached screen shot for your reference.Version  : version 7.2.1.100We restarted below services on Active PG side. 1.       Reporting and Statistic Service...

Hello,I have a translation pattern in cucm that forwards all incoming pstn calls from 555-1234 to a hunt pilot 1234.  That hunt pilot forwards the call to unity connection upon no answer or busy.  Unity connection is supposed to answer the call via t...

Hi AllWe have a customer with CallManager 4.1(2)es15 and they bought the 3&3 promotion to go from 4.1 to 8.0. They have 30 IP Phones and 314 Analog Phones.This is what the customer bought: 1CUCM-USR-LICTop Level Sku For User License50MIG-CUCM-USRUpgr...

Does anyone know WHEN Cisco will finally release a version of Viewmail for Outlook that will work with Outlook 2010??   Outlook 2010 has been out for months now and the latest version of vmo (8.03) does not support Outlook 2010.Thanks in advance,Tony...

application error: AvCsGateway: FindTaggedComponent failed to find component Miu for user type Administrator+StatusMonitor (error 0x80004005).

I thought I had everything working perfectly today on my CUPS 7.0.8 server with CUPC 7.1.1.13850, but it seems I'm still missing one piece... I'm unable to set/retrieve Presence status when I'm not onsite. To clarify:What works:Desktop Phone ControlS...